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Customer Review

4 of 5 people found the following review helpful
5.0 out of 5 stars Practical advice on keeping bullies at bay, September 6, 2002
This review is from: Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life (Hardcover)
Great book! Fast-paced, entertaining, and eminently practical, with specific advice on how and why to set physical and emotional boundaries and refuse to be abused.
Horn explains why bullies bully and gently confronts readers on their wimpy behavior. (Why HAVEN'T you told him to back off?) She offers a smorgasbord of effective responses to choose from, some witty and all wise.
One point that I found especially instructive: When dealing with bullies, all the "I" messages in the world ("I'm upset about that," "I feel hurt when you say that," etc.) only fuel the fire. "You" messages ("Stop it." "Don't use that language around me." "Clean up your act." "What did you say?") work better. Horn writes with a confidence, clarity, and playfulness that somehow make a heavy subject quite light-hearted and fun. I plan to go read the rest of her books.
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