999 of 1,046 people found the following review helpful
Very accurate, but hard to turn on,
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This review is from: EatSmart Precision Digital Bathroom Scale w/ Extra Large Lighted Display, 400 lb. Capacity and "Step-On" Technology [2013 VERSION] - 10,000+ Reviews EatSmart Guaranteed Accurate (Health and Beauty)
The scale is very accurate. I stepped on and off multiple times, and always got the same number. Then I put on a light jacket, stepped on again, and it was up .6 pounds. Perfect! However, it is somewhat tricky turning the scale on. They say you're supposed to "tap" it with your foot to activate it, but nothing happens when I tap. The only thing that seems to work for me is if I slide my foot underneath the scale and lift it up slightly. This seems to turn it on, but it's a somewhat awkward maneuver. So I take off two stars for the difficulty in turning it on.
UPDATE (3/25/2010) since writing my previous review, EatSmart has updated their product and gotten rid of the need to tap on. They sent me a new version, and it really does work much better. It seems just as accurate, though there is a .2 pound difference between the old scale and the new (which really isn't too bad). You step on the scale, and it just works. Much better!!
Tracked by 4 customers
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Showing 1-10 of 22 posts in this discussion
Initial post: Aug 1, 2009 11:38:57 AM PDT
I'm reviewing it with four stars for the same reason. Mine started fine with the tapping, but I bumped it one morning and started having this same issue. Try stepping with a little force (not a kick, but more force than a step) towards the top of the glass. I've found that works pretty well.
In reply to an earlier post on Jan 30, 2010 11:27:19 AM PST
Trudy A. Defenza says:
I received my scale yesterday and I am having the same problem turning it on. I am lifiting it up with my foot to wake it up. It's worth the little inconvenience to get a scale that doesn't give you a different weight everytime you step on it. Hope it was worth my investment. A liitle too soon to tell. Trudy
Posted on Feb 16, 2010 11:22:44 AM PST
Daniel J. Rice says:
I store mine standing up so just the action of laying it on the ground always turns it on. Otherwise, like the one person said about a little heavier tap with your foot will turn i t on. Great scale
Posted on Feb 21, 2010 11:30:24 AM PST
Try tapping directly on top of the digital read-out space.
Posted on Mar 7, 2010 7:27:33 AM PST
Kimberly Alderman says:
The product advertisement indicates you are NOT supposed to "tap on," that it is "step on" technology.
Posted on Jun 30, 2010 1:28:50 PM PDT
G. Haas says:
You aren't suppsed to tap this product to turn it on. Mine came with a sticker that clearly says "no need to tap". Just stand on the scale and it turns on and takes your weight. It is very easy to use...unless you actaully have a different product or older model.
Posted on Jan 4, 2011 12:11:01 PM PST
Amazon Customer says:
Thanks for updating your comment.
Posted on Jun 12, 2011 9:39:51 PM PDT
I am having trouble with the machine too. It doesn't turn on with a tap. If I stand on it, then I can see the number. Then, if I try to stand on it after 5 minutes, either the scale will not work (no display at all) or it will give me a number 5 pounds lower. Can't figure out what to do with it.
Posted on Jan 7, 2012 10:12:03 AM PST
company response to feedbackis impressive- and will make the sale for me!
Posted on Jan 8, 2012 6:56:08 PM PST
I bought this 2 1/2 yrs. ago and while it works quite well for monitoring weight, I HATE that I have to practically bang it on the floor to turn it on. I'm shocked it still works. If it weren't for that problem, I'd LOVE this. I can only use it when everyone in the house is already awake. I'm thinking about buying something else just because of this issue. It's really a nuisance.