Customer Review

290 of 305 people found the following review helpful
1.0 out of 5 stars missing editorial content, April 22, 2009
This review is from: The New York Times - Daily Edition for Kindle (Kindle Edition)
I was very surprised and disappointed to learn recently that my Kindle edition of The New York Times was missing editorial opinion pieces. The most recent example is an op ed article by Roger Cohen which appeared in the print edition on April 20, 2009 but was not included in my Kindle edition. The only reason I know this is because a friend sent me an email with comments on the article, which of course I hadn't read.

I have known for the 16 months that I have been subscribing to the Times on the Kindle that I have not been getting things like the weather tables, sports scores and standings, and the crossword puzzle, and although I don't understand why you don't provide that information, since you do provide pictures and other images, at least you warned me about it when I subscribed.

But random missing content is very disquieting, particularly since I don't know what else I am missing. Kindle should either tell its subscribers specifically what content is not included, or, preferably, Kindle should fix the problem.

I have been complaining about this issue for awhile, and until now your representatives have told me that the Times is responsible for content, not Kindle. (Therea in your leadership group at least understood my problem today.) But I am contracting for the Times with Kindle, and you have a responsibility to me and your other subscribers to provide the product advertised. You are not doing that now
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Showing 1-3 of 3 posts in this discussion
Initial post: Jan 11, 2010 9:22:43 AM PST
I have the same gripe. I just discovered this morning that an Op-Ed piece that appears in the FREE NY Times email edition is absent from the PAID FOR Kindle edition. I'm still within the 14-day free trial of the Kindle version, so I'll probably just cancel it and go back to reading the paper elsewhere.

Posted on May 9, 2011 9:33:05 PM PDT
I appreciate the comments I've read regarding the NYT on Kindle. Since it seems so much content is omitted on Kindle (including good graphics in the Science section, and Op Ed's), I think I'll wait to subscribe with Kindle until either the Times' communication of what they leave out of Kindle improves, or more comprehensive coverage of the Times by Kindles improves.

Posted on Feb 3, 2012 1:27:10 PM PST
I want to thank you and all of the other coherent one-star reviewers of the ebook NY Times for having helped me to save time, money and irritation. Well done.
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