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Customer Review

120 of 139 people found the following review helpful
1.0 out of 5 stars Convenient, but that's about it., March 20, 2011
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This review is from: Polk Audio F/X Wireless Surround Sound (Black) (Electronics)
When it comes to ease of setting this up, there's no comparison. Simply connect four wires from your receiver up to the transmitter box. Plug the speaker into an electrical outlet and place it behind your couch. Refer to the distance table in the setup guide for the correct values to enter into your receiver's configuration. (They don't recommend using Audigy or another automatic setup.) That's it. I was able to go from 5.1 to 7.1 while simultaneously removing two thick wires that had been running under the living room's area rug. So from this perspective the product is a total win.

Unfortunately, setup only lasts until you actually watch something. From then on, you have to live with the results and I was only able to tolerate a month before I brought my side speakers back and added two small rear speakers for 7.1. The lack of audio fidelity is extremely frustrating.

Movies and TV: Either crank up the volume or be prepared for this speaker to go into standby on a regular basis. When that happens you hear a faint chirping sound, which is mildly annoying but tolerable. What's bad is that when the speaker then gets told to produce sound again it will often produce a loud popping sound that not only brings you jarringly out of what you're watching but can literally make you (and any pets in the room) jump. The speaker will also sometimes lapse into producing static for which there is usually no solution other than turning it off, unplugging the transmitter, waiting 10 seconds, then plugging them back in and resynchronizing them. Not exactly conducive to enjoying a movie! For the record, I did try moving the transmitter around and ensured that there was nothing between it and the speaker other than the couch. No dice.

Games: Playing on the Xbox was also quite frustrating due to the fact that I experienced a constant echo effect. I even tried adjusting the speaker settings in my receiver to see if I could make the effect go away, but I was stuck with it. Switching back to wired speakers completely eliminated the effect so I know it's the Polk audio F/X rather than the Xbox or the titles I was playing.

By the way, forget about using this product at the same time that you're cooking something in the microwave. Even with the microwave 30 feet away from the transmitter and speaker, not to mention a refrigerator between the microwave and the living room, there is massive interference with this speaker. Lots of static and popping.

If you want surround sound and there is absolutely no way to run wires for speakers, this product is I suppose better than nothing. I recommend that if you buy it you make absolutely certain that you'll be able to return it without hassle should you be disappointed.
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Tracked by 5 customers

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Showing 1-5 of 5 posts in this discussion
Initial post: Aug 16, 2011 2:17:14 PM PDT
Jeff P. says:
If you are still having popping noise problems, please see my updated (rewritten) review. You may need a new transmitter box.

Posted on Dec 21, 2011 8:32:35 AM PST
I just bought one of these units. I don't know what the source of this reviewer's problems were - having an early version, something in the electrical environment in his home, or whatever. But I have had none of these problems. I just read the manual for the product, and the manual for my receiver and it all works fine. And as for fidelity, I don't claim to be an uber-audiofile, but I find the sound very satisfying!

Posted on Jan 11, 2013 10:54:09 AM PST
jim patrick says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Feb 13, 2013 11:53:31 PM PST
[Deleted by the author on Feb 13, 2013 11:55:12 PM PST]

In reply to an earlier post on May 4, 2013 3:08:46 PM PDT
Last edited by the author on May 4, 2013 3:09:53 PM PDT
In response to jim patrick, I'm just alittle confused, can you explain how some "conversation" back in the 90's and some friendship issues from someone who DOES NOT even own this product, for which reason I still dont understand, (ran out of time? u know the product is still current?) can actually help a person trying to research this?
I for one OWN this product and yes, although it will cut out, it is a WIRELESS speaker so what should you expect? 100% loseless audio? Absolutely not but the quality for what it is, is awesome and the convenience is even more awesome!
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