My reply to the 'canned' response i got from Stuhrling. The problem is not that I don't understand what an automatic watch is. The problem is that usually a 'good' automatic watch would last you more than 24 hours allowing sufficient time to be active the next day and get the winding done. If a watch cannot do basic function it is unfortunate. I am downgrading my review to 1 star because the customer team came back a week later & that too with a canned response that reflect badly on the company.
Jun 23, 2014 12:20:37 PM PDT
Stuhrling Original says:
Thank you for choosing our timepiece. This watch is an automatic watch which will not work unless the movement is wound up. You can contact our customer service department and they will assist you on how to manually wind the watch. The contact information is 718-840-5760 or email to firstname.lastname@example.org and our hours of operation are Monday-Thursday 9:30 A.M. - 4:30 P.M. and Friday 9:30 A.M. - 12:30 P.M. EST.