Customer Review

147 of 168 people found the following review helpful
4.0 out of 5 stars Nice picture, smart hub bug, wall mount issue, March 18, 2013
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This review is from: Samsung UN32F5500 32-Inch 1080p 60Hz Slim Smart LED HDTV (2013 Model) (Electronics)

This is my third Samsung LED and I found the picture to be as good as that of my UN46D7000 (higher-tier 2011 model). Supposedly this set can't do micro-dimming. But you wouldn't know it from the black levels, which are as good as or better than the D7000's, lending the F5500 great picture depth. Overall this is a solid performer where it counts, and in a nice-looking package. Very good value for this price point. As noted below, the power cord connector protrudes from the back enough that it might interfere with a low profile mount. And some of the smart apps didn't work out of the box. There are workarounds for the first issue and as for the second, I expect Samsung will fix the apps with an update soon.


Most of this is evident from the photos. The bezel is glossy black and the screen is matte with an anti-reflective coating. It has a gray plastic Samsung emblem at the bottom center that looks like it could be pried out if you wanted to for some reason. There's also an IR receiver that protrudes about a centimeter from the bottom right corner.

The rear ports are recessed and side-facing, perfect for wall-mounting. Unfortunately, the power cord socket faces straight back and is not recessed. So the cord when inserted is not flush with the back of the set. It has a T design that lowers the profile a bit, but when inserted still protrudes about .65 inches. That's a bit more than some slim wall mounts (e.g. the picture-hanging style mount with a .5 inch mounting depth). I shaved part of the T-connector tip and insulation off with a razor to get it down to .5 inch. So far nobody's been electrocuted.

The base is satin graphite-colored plastic (some similar-looking Samsung bases are metal; this one's not). You really have to torque in the screws when attaching it (tried this before wall-mounting).

By the way, if you inexplicably can't seem to turn the thing on, try the master power button at the bottom right back of the unit. Turns out this works much better than throwing the remote at it.


Set-up is easy with the built-in wifi. The interface is intuitive and not tough for non-techies to figure out. There do seem to be a few bugs. Several of the apps (e.g. Netflix, YouTube) prompt you to update the unit's software before proceeding. However, when you do the update check (hit menu and then look under the support submenu), it advises that everything is current. So I haven't been able to use at least two of the apps, as of firmware version 1013. Hopefully Samsung fixes that quickly. Amazon and Hulu work fine.

The apps aren't snappy-fast but also not turtle-slow. Unless you really want these things to pop, you probably won't miss the quadcore processor.

No problems hooking up a Logitech wireless mouse and keyboard. You have to enable it under a menu but otherwise it's plug-and-play.

The web browser works well. Not super-fast but quite usable.


I/ve hooked this up to a Macbook Air for use as a monitor. So far I haven't figured out the right mix of settings to get the desktop to display without scaling/underscan/overscan that leaves text blurry and images a bit off (try setting your computer monitor to something other than its native resolution if you're not familiar with this effect). Selecting "screen fit" for picture size at least seems to get the desktop properly fitted on the screen (16:9 will scale it). But the text is still fuzzy.

Sometimes settings for a particular input are optimized by default for use with a computer (usually they're marked something like "HDMI 3/PC" or "HDMI 4/DVI"). I tried all of them, no change. I turned off all motion smoothing and other picture processing. No luck. I tried various configurations on the Mac display menus. Still no go. It's not clear whether the issue is on the Samsung or Mac side. It might be fine with a PC.

I'll try to post an update if I figure this out.
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Tracked by 11 customers

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Showing 1-10 of 39 posts in this discussion
Initial post: Mar 21, 2013 7:54:39 AM PDT
Sorry, from your description it was not clear to me what was the problem with the power cable... Have you considered one of those power cables with right angle/90-degree angle? I've purchased one for my 23" LG monitor that I've wall mounted and it worked great.

Regarding the usage of the TV as a monitor. Have you chosen the full HD (1920x1080) resolution on your Mac? Also, are you using a 60Hz option?

Posted on Mar 23, 2013 4:30:46 AM PDT
M. George says:
What type of mount did you use? The one i purchased doesn't seem compatible. Also, is the threads to the lower left mounting hole not recessed like the other three?

Posted on Apr 1, 2013 7:45:48 PM PDT
OCAddict says:
Have you tried setting to the TV's native resolution which is of course 1920 x 1080? That would give you the cleanest picture available on the TV via computer. Not sure if the MB Air will do that resolution but it would need that resolution setting to look even remotely viewable.

In reply to an earlier post on Apr 1, 2013 8:05:16 PM PDT
Thanks. Yeah, I've tried, the MBA seems to detect the native resolution and says it's sending at 1080p. It's actually a set-up for my mother, haven't had a chance to play with it some more, but I think this weekend I'll try sending it as an analog signal to see if that does the trick.

In reply to an earlier post on Apr 1, 2013 8:06:59 PM PDT
Thanks. I'll try to clarify the language. It does come with a T connector, but even when inserted it still protrudes past the back. But I bet you're right that there's an aftermarket version with a lower profile. For the monitor, yeah, I did try that. It seems to be working fine as an analog signal at least.

In reply to an earlier post on Apr 1, 2013 8:09:24 PM PDT
I used a picture-hanging style wall mount like this one: VideoSecu Ultra Slim Thin Flat LED HDTV Fashion TV Wall Mount Bracket for 32-55 inches LED TV VESA 200x200 300x300 400x400 up to 800x800 - Adjustable Cable Length 1Y2 . Works well and only uses top two mounting holes. I'm not sure about the lower left hole, the unit is at my mother's place so I can't check it now.

In reply to an earlier post on Apr 2, 2013 3:33:57 AM PDT
M. George says:
Thanks. I hung it over the weekend using washers to offset the length of the screws on the other three holes.

In reply to an earlier post on Apr 4, 2013 9:27:16 AM PDT
[Deleted by the author on Apr 4, 2013 9:27:52 AM PDT]

Posted on Apr 4, 2013 9:30:38 AM PDT
Ivan A. says:
Hi Matthew, can you please elaborate more on the apps? Did you say Netflix and YouTube were not working in it? How about HBO Go etc.

Really thinking of buying this TV soon.

Awaiting your reply. Thanks!

In reply to an earlier post on Apr 4, 2013 10:31:41 AM PDT
Hi, if you can wait a day or two, I will send a screen shot of the apps menu. Apps I remember off the top of my head are Hulu, amazon, YouTube, Netflix, don't remember HBO but wouldn't have been looking for it. At last check Netflix and YouTube still were not working, I will run another update check this weekend to see if they have fixed it.
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Location: Cambridge, MA

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