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Customer Review

57 of 66 people found the following review helpful
1.0 out of 5 stars Great Images -- Sound Quality/Waterpoofing Issue, July 5, 2012
Verified Purchase(What's this?)
This review is from: Canon PowerShot D20 12.1 MP CMOS Waterproof Digital Camera with 5x Image Stabilized Zoom 28mm Wide-Angle Lens a 3.0-Inch LCD and GPS Tracking (Blue) (OLD MODEL) (Electronics)
***Updated - I am on my second amazon return. The second camera had much better sound quality until i took it in the water. Now i am having the exact same issue where the sound is almost non-existant on all videos. I really wanted to like this camera as the images and features were really cool. Not sure if i just got unlucky or what, but if you get this make sure to test yours out!!!!
***

I am currently returning my camera for replacement by Amazon, so i will update this if the new unit fixes my issues.

Deal Breaker - Sound quality, in particular volume is absolutly terrible. I have to yell into it for it to pick up anything, and it can't consistantly pick up my kids talking even from a couple feet away. Sometimes it works though, which is really frustrating. It could be just a defective unit so If a new one fixes my issues I will update this.

Pros:
- Image quality is very good
- Low light performance, even under water is very good (not quite as good as the non rugged point and shoots, but still very good)
- I have tested it down to ~20ft underwater and it held tight. Got some great fish pictures!
- Video options are good. I like the 120fps mode in particular - got some unique cool shots.
- Lens (wide angle to zoom) is pretty nice.

Cons:
- A little bulky
- Strap attachement is in a bad spot. You have to remove the strap to be able to set the camera flat on a table, and a little werid while holding
- Flash seems a little underpowered, but not too much of an issue yet.
- Battery life isn't great, especially while using GPS
- ** Sound issues on video recording. Note that there is no sound on high speed video modes either.
- Menu is a little tricky to find all options, but i am getting pretty good at it after 3 weeks.
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Showing 1-6 of 6 posts in this discussion
Initial post: Jul 21, 2012 2:54:12 PM PDT
Last edited by the author on Jul 21, 2012 3:11:24 PM PDT
Most sound for video is not great if there is any water around the microphone. It is going to be that way for any camera that you get. Also, many of the waterproof cameras, because of their construction, have all of the parts right next to each other, so you'll hear the hum, click, and whir of the lens motors when you zoom in or out. It just is another aspect of having an all weather camera. It's like an echo chamber in there.

In reply to an earlier post on Jul 21, 2012 5:39:43 PM PDT
Lucas Smith says:
Don't think you read my review close enough. I totally understand that underwater sound and possible time after getting wet isn't going to work amazingly. However the sound DIED half way through 2 snorkling trips and remained dead for at least a week afterwards (when i returned it). I can see the exact point when it died too, as i have a underwater video where you can hear normal poping and crackling, and one from a minute later where you hear almost nothing.

In reply to an earlier post on Jul 27, 2012 9:04:17 AM PDT
Jaxelyn says:
I have a cheap Olympus Tough 6020 that always had great sound, regardless of being wet! It was a refurbished model and didn't last more than a year and a half, BUT the sound had no issues, so I would expect sound to be great on an expensive one. :-/

Posted on Feb 7, 2013 9:41:32 PM PST
C. Davis says:
Try the SeaLife.

Posted on Mar 24, 2013 7:54:23 AM PDT
ruko says:
What do you think of the camera now?

Thanks

ruko

Posted on Mar 24, 2013 8:10:28 AM PDT
ruko says:
What do you think of the camera now?

Thanks

ruko
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