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Customer Review

311 of 316 people found the following review helpful
5.0 out of 5 stars iPad 3 compatibility can be fixed, April 11, 2012
This review is from: ZAGGfolio Keyboard Case for iPad 2/3/ iPad - Carbon/Black (Personal Computers)
As others have noted, while this keyboard/case is physically compatible with the new iPad (3), its magnet fails to turn the iPad on and off when the case is opened and closed. Many cases have this problem, which is due to a change in Apple's design: the iPad 3 requires that the magnet have a certain polarity, while the iPad 2 did not. Thus any case made for the iPad 2 (including, by the way, Apple's own Smart Covers!) has a 50-50 chance of working properly with the iPad 3.

However, there's an easy fix in this case (pun intended):

1. Slide the Bluetooth keyboard out of the ZAGGfolio case.

2. Inside the case, where the spacebar end of the keyboard rested, there is a thin (1/4") plastic strip. Insert a knife blade into the gap at the top of this strip and gently pry. The strip will come out fairly easily, leaving behind a few blobs of glue.

3. Looking closely at the area that was covered by the strip, you'll see near the center a tiny compartment with a bit of silver visible. That's the magnet. Use a paperclip to coax it out. Flip it over and replace it, then replace the plastic strip and the Bluetooth keyboard. The case will now turn the iPad 3 on and off, and will work equally well with an iPad 2.

If you don't feel like going to this much trouble, then don't buy the case until ZAGG fixes it. But if you already own one of these--or if you want the best keyboard/case on the market, which this unquestionably is, and are willing to do a little tinkering--you can fix the problem yourself as described.
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Tracked by 6 customers

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Showing 1-10 of 16 posts in this discussion
Initial post: Apr 25, 2012 6:14:02 AM PDT
Sed says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on May 4, 2012 11:40:03 AM PDT
I don't know who you are but DUDE, your fix works Great!!! Thank you so much. My STUPID Verizon store sold me the one for the iPad 2 (even though I took in the iPad 3) and of course it doesn't work. I am new to the iPads and didn't even know there was an issue until later. Turn out I can't return the case, so I was stuck until your solution came along!
On my case, the magnet (located to the left of center about 1 1/2") was not visible because it was covered in glue. I took the time to carefully remove the glue and the magnet popped right out. I simply turned it around slid it back in a bingo-bango... its working great!
Thanks again for the tip!

Posted on May 17, 2012 4:14:39 PM PDT
Zoey says:
Works like a dream. Thank you!

In reply to an earlier post on May 21, 2012 8:37:14 AM PDT
j.perkins says:
If you're afraid to get your hands dirty, or don't trust yourself, by all means - get a lower quality case.

Personally, I'd rather get this case and have to do this quick fix than get a crappier case and have to live with it.

Posted on Jun 4, 2012 3:50:20 PM PDT
Where is Zagg on fixing this problem?

Posted on Jul 5, 2012 4:24:19 PM PDT
[Deleted by the author on Jul 5, 2012 4:24:35 PM PDT]

Posted on Jul 5, 2012 4:26:32 PM PDT
Elizabeth says:
I called Zagg directly - they are aware of the problem and agreed to replace my case with a newer version that will fix this problem. There is a 1 year warranty from the date of purchase.

Posted on Aug 16, 2012 3:17:32 AM PDT
Ehab Sharif says:
I'm thinking to get this case directly from Zagg's website...do they ship the new fixed version now?

In reply to an earlier post on Aug 18, 2012 12:48:42 PM PDT
Elizabeth says:
I received mine and it works great :)

In reply to an earlier post on Aug 28, 2012 11:43:28 AM PDT
Ehab Sharif says:
Awesome...i'm ordering the carbon fiber one :)
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