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Customer Review

343 of 368 people found the following review helpful
2.0 out of 5 stars Buyer Beware!!!!!!! Read this before you purchase!!, January 1, 2014
Verified Purchase(What's this?)
This review is from: SiriusXM Satellite Radio XEZ1V1 Onyx EZ Satellite Radio with Vehicle Kit (Black) (Wireless Phone Accessory)
This radio is great, and a welcome replacement from my aging Starmate replay. The problem is that this radio is NOT a Sirius receiver, it is an XM. By activating this receiver to my existing Sirius account (for a $15 activation fee), I lost channels that I already had with my Sirius subscription (Howard Stern, Nascar, Ect.). After an hour wasted wasted with an "account specialist", they told me that XM didn't offer the same package that I had with Sirius BUT they would be happy to "upgrade" my account to their "all access" plan for an additional $3 a month to get back the channels that I was already receiving for a cheaper monthly rate. Absolutely ridiculous! If I had known this Prior to purchasing this radio, I never would have. Don't make the same mistake that I did, if you are already a Sirius subscriber. The problem in my instance was not the Onyx at all, it is SiriusXM extorting their services in a sleazy way.
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Tracked by 7 customers

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Showing 1-10 of 22 posts in this discussion
Initial post: Feb 11, 2014 12:03:20 AM PST
nesto says:
Sirius XM is confusing me. I thought they merged and became the same provider. Instead they have different plans? sheesh

Posted on Feb 24, 2014 8:24:23 AM PST
RDB says:
Thanks for the heads up, I nearly bought this last month and was definitely going to today until I read your comment, I would have been in the same boat as you!

Posted on Mar 6, 2014 6:21:47 PM PST
[Deleted by the author on Mar 6, 2014 8:17:25 PM PST]

Posted on Mar 16, 2014 2:36:48 AM PDT
I wish that Sirius and XM Radio never merged! Prior to the merger they each had individual qualities that set each apart from each other but now they're kinda like every else. However, if they made the effort to allow their customers(and not their radios)to determine what kind of service they can get that would be pretty cool. I started out with XM Radio and I will not pay extra to get Sirius broadcasts!

Posted on Apr 22, 2014 12:24:30 PM PDT
UG says:
I was just about to pull the trigger on this, thanks!!

Posted on Apr 29, 2014 7:03:55 AM PDT
Odd. I had one of these when Sirius switched XM channels to their listing and all that happened was some of my programs switched to another channel. For example, Radio Classics was Channel 164 on XM, if I remember right, and is now 82.

On another subject, the whole kit, choose home or auto, is available from Sirius for $20. They want your monthly donation. I'm surprised it's not free.

Posted on May 6, 2014 1:54:56 PM PDT
wendys says:
i was told you definitely can get Howard Stern if you are already a Sirius subscriber

Posted on Jul 6, 2014 10:33:07 AM PDT
Last edited by the author on Jul 6, 2014 10:37:39 AM PDT
Tess says:
Thank you very much for the head's up. I had just ordered a similar model from HSN today. Then, just for the heck of it, I had decided to check out the same models on AMAZON when I came across your review. I just canceled my order, because I am a Sirius subscriber and have no intentions of joining up with XM. Your review saved me from wasting my time and effort on this radio. Thanks again.

In reply to an earlier post on Jul 6, 2014 7:21:34 PM PDT
Last edited by the author on Jul 6, 2014 7:21:59 PM PDT
Sirius bought XM a couple years ago. It is now Sirius, only.

Posted on Dec 21, 2014 6:53:03 PM PST
Sam Newell says:
Welcome to the merger and no more competition. Sorry about your experience. I will keep it in mind when looking at these radios.
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