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Customer Review

31 of 35 people found the following review helpful
1.0 out of 5 stars Old, dry, disgusting when bought from Amazon!, January 9, 2011
This review is from: thinkThin High Protein Bars, Brownie Crunch, 2.1 Ounce (pack of 10) (Health and Beauty)
I've never had a problem with Amazon, but I've ordered this product TWICE, and BOTH times the bars were almost white because the chocolate was so old, dry, and totally disgusting. When I buy these from Trader Joe's, they're great, but from Amazon - stay away! They've refunded me both times, but apparently still haven't fixed the problem, as more and more people are saying the same thing. What's going on Amazon?
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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 9, 2011 5:57:21 AM PDT
Lillyanne_M says:
I had the same problem. It's good to know they refunded you - I asked for a refund today, so hopefully they'll give me one too.

Posted on Sep 28, 2014 1:07:25 AM PDT
Azriel Abyss says:
These reviews should be limited to the product itself under normal conditions. If Amazon is keeping a bad stock or they are over exposed in the delivery process, this doesn't reflect on the product at all and therefore you shouldn't be leaving bad reviews for the product.

Let's say you made biscuits for home delivery. I purchase them and you ship them UPS. The UPS driver decides to use the box you packaged the product in as an instrument to remove dog doo-doo from his shoes. The doo-doo gets inside the box. When I receive the product I noticed the product smells like crap.

Now should I really go and leave a nasty review on your website for something that wasn't your fault? A little logic goes a long way.

In reply to an earlier post on Sep 29, 2014 4:58:12 AM PDT
Lillyanne_M says:
Amazon reviews as a whole are not limited to the product itself under normal conditions. I am reviewing the product I bought on Amazon for others who might consider ordering these from Amazon. Logically, it wouldn't make sense if I went on some other website and left the same review, but it makes perfect sense here.
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