Customer Review

0 of 1 people found the following review helpful
1.0 out of 5 stars All ruined during shipping...., June 24, 2012
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This review is from: Osem Consomme Soup & Seasoning Mix, Chicken Flavored, 14.1-Ounce Containers (Pack of 4) (Misc.)
I do like this poduct. I make soupes and stews very often and it flavors and thicknes my food very nicely.
I purchase this 4-pack through Amazon because it has been out in my local grocery store for a while.
When it arrived, the all 4 containers were in a clear poly bag in a box with packing material.
But all the red rids were off the containers and and seals were all broken. Because the containers were pressured during shipping, the seals were bursted open, I guess. Consomme powder was of course spilling in the poly bag.
Containers and rids were not broken and I could properly put the rids back on. But now the seals are all broken, I am not sure how long it will stay fresh.
I just found the local grocery store restarted to carry this product, so I do not feel like going through calling the customer service, returning and exchanging hussle.
I think I will use this as long as it stays fresh in my pantry and next time I will buy at the local store.
Again, I do like this product, but I will never buy it online...
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Showing 1-1 of 1 posts in this discussion
Initial post: Mar 17, 2013 10:03:38 PM PDT
Marcy M. says:
Please know that Amazon does NOT ask you to return broken/damaged/leaking food products. I've experienced a few shipping mishaps over the years, and Amazon quickly re-ships a fresh order, no questions asked. I think Amazon has the best customer service EVER.
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