Customer Review

86 of 90 people found the following review helpful
2.0 out of 5 stars Not_very smart phone and good GPS,..nothing else, December 5, 2009
This review is from: Garmin nüvifone G60 GPS Phone (AT&T) (Wireless Phone)
After owning the Nuvifone for a week and a half and spending 4 plus hours a day trying to get things working correctly, I am very disappointed. The two other reviews appear to be written by Garmin employees. (one was deleted)
OK, let's get down to details.

The first thing you will need to buy is a DC adapter for your car or the GPS turns off in 1 minute. The "everything you need in the box" is just a powerless windshield mount. AA&T doesn't carry ANY Nuvi accessories so be prepared to order it from Garmin are find an adapter that works. It is a standard D/C charger plug to a mini USB with a 90 degree bend. Once that is done the GPS part work fine in 3D mode, but has some bugs in 2D mode (the way I always use any GPS). The pink line (your path) disappears , changes color or just doesn't show. This happens ALL the time. The voice instructions work fine and the directions are correct. So you will get to your destination as longs as your don't look at the GPS or rely on the pink path drawn in. In the default 3D mode it works correctly. So let's give it 4 on the GPS part. Hopefully a future update will fix this problem.

Also the GPS portion does have search (like most Garmin GPS's) which will locate businesses, stores, etc close to your location. This generally works good unless the database isn't updated (i think its updated when you buy new maps,...not a free update) . Stores open and close, the database is sometimes wrong. My first time using it to find a new doctor's address sent me to the wrong part of town. The doctor moved 2 years earlier. However between the built in data base and the real search ,..such as a Google search or AT&T yellow pages search, you will find what you are looking for. I get it a 3.5 rating in this area.

Now the phone part. There is NO one touch dialing, no MOST USED numbers, only your contact list and recently called list. Scrolling down 170 contacts to find the one you need is SLOW. There is a very tiny A-B, C-D, etc list on the very edge, however it is difficult to actual hit these buttons. Most of the time you accidentally hit a contact and then have to quickly hung up and start all over again from "A". You can not go from A to Z backwards (scroll up) but have to scroll down from A-Z in normal alphabetical order. Simplifying A,B,C,D ,.... ok, A,Z,Y,X,W ... no. So if you are calling someone with a name that starts with a T or a W, you have a long scroll. I try to use the recent call list for a favorites. However you must constantly delete normal callers out the list as it becomes VERY large quickly. If you call a number that requires you to enter additional number,...1 for operator,...2 for customer service,..etc, It is hit or miss that you can do that. The phone turns dark after ???? 5-10 seconds??? (seems to very) and the locks. By the time you press the power button and double tap the unlock button, the wait is too long.The answer machine says "I'm sorry lets try that again" or sometimes it just disconnects.So the phone part can be frustrating.

When receiving a call, if you touch the power button it sends the caller to the answerphone and turns off the ring. There is no option just to turn off the ring and allow you to answer the call. Accidentally hitting the oversized power button happens 30% of the time for me. This is also very frustrating! I give the phone rating a 2.5 out of 5.

Internet Function,hummm,.... OK, lets just says it is pretty terrible and very frustrating. You can not view the small cell pages like an Iphone but the full pages. Input is difficult, when scrolling across the page, you instantly jump to a link (not what you wanted). The back button goes back 1 to an infinite amount of pages, and you start over again. There is no forward button when it goes back too many pages (which is almost always the case). When attempting to get to Garmin's site and to the nuvifone accessories page,..I gave up after about 30 minutes of trying. Many objects on webpages do not work in the browser. No radar animations, no videos, no pop-up windows (which sometimes can be a good thing) work at all. The internet part rating is a about a 2 out of 5

The 3G speed is very slow compared to The Iphone. However this may be because the Iphone is using smaller cell pages. The Garmin often seems to be loading for a very long time. I hit the stop button so I can continue navigating.

With this in mind the 30 buck a month data plan is a mostly a waste.

Getting my email worked fine after getting it set up. The default settings did not work for me. I however can not read Microsoft .docx in attachments which it is supposed to be able to do. I have not investigated the problem yet. Since the emails are left on your server, you can download them on your home computer and read the attachment. The emails download to the Garmin are basically copies on the emails on the server. Also the emails can be viewed as a web page so you can view it as it appears on the computer. So,... the email part work good ,..lets say a 4 of 5 rating.

Texting seems to look and work like everyone else's, so that parts good,..P.S. there also 15 buck a month text plan.

The 6 buck a month fee for white pages, temperature and traffic is optional and the traffic may not even your area. One may wonder way should I pay for white pages, traffic and weather when I'm paying for a 30 buck data package. I'll just use the internet and get the info just as quick. Well if you think this will work then reread the internet part of this review above. PS,..the weather is just "your city" temperatures, not radar.

The 3m camera is terrible. The pictures with my 1m Samsung phone blow them away.
Some reviews say there is a video player and recorder. There isn't. It can not play videos or record them. No youtube. The camera function also rates a 1.

Audio is the next problem. The volume button is accidentally activated anytime you touch the phone. Most of the time I don't hear it ring because the volume is too low. There is no independent ring volume. It is all linked to the master volume switch which gets accidentally shifted every time you touch the phone. The volume on max is low. The audio sounds like a box with the speaker rattling. MP3 play back at a very low volume.

Well that's it. OK phone, texting good, and very good GPS. The rest is garbage and needs some work badly. Remember you need the data plan,text plan (if you want texting) and maybe the optional services plan (traffic, white pages, gas prices etc). That's a lot of extra bucks extra a month. And,..if you need to update you maps,..that you will need to buy the maps from Garmin or other stores at a nice 75 bucks per update. So the GPS portion isn't totally Free.

What's the final verdict?? Well if you want a decent phone, a close to real Garmin GPS, text occasionally, and have very limited internet use, then go for it. If you spend most of you day on facebook, youtube and twitter and like to take pictures and videos, then look for something else.

I edited the review because I have spent another 30 hours of testing and so far have not returned the nuvifone,.at least not yet. Garmin could have made a great Phone-GPS but for some reason settled for a fair one. They need to put the video player-recorder back, fix the camera flare (blurring) and be able to use the small webpages to make this phone a GOOD phone. They need independent volume controls, and options for the on off button.
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Tracked by 1 customer

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Showing 1-6 of 6 posts in this discussion
Initial post: Dec 17, 2009 8:27:33 AM PST
I. Twig says:
Thanks. I'll stick to their standalone GPS units and buy a Nokia phone :)

Posted on Jan 23, 2010 6:07:42 AM PST
David D. says:
Thanks for a thorough review. I will pass on this subpar phone..,

In reply to an earlier post on Jan 28, 2010 2:20:28 PM PST
Serg says:
GPS cost right now is around $100. And usage is free till (I do not know) the rest of your life. I still use Garmin what I bought four years ago and it pretty accurate in 99%. I found map update for it for free on line like 1 and half year ago. It works and doesn't ask for money. It's all extravagances like GPS or Internet on the phone if only you are not busy business man. The rest is just for fan - monthly wasting money.
Thank you for review. It confirms one more time my thoughts.

Posted on Feb 15, 2010 4:38:16 AM PST
C. Cousino says:
While this phone has its shortcommings, your inability to follow simple instructions, or even push a few buttons on your phone isnt one of them. The "Special" DC adapter that you couldn't find is simply a mini usb cable. They go for about a buck and most folks who own a pocket "Device" already have one or three.

Your screen turning off after a minute is a setting within the phone... (It can be set to turn off at ten minutes...)

Your inablity to find the touch screen dial pad is ludicrus at best. Its there and easy to find. After getting through the first paragraph of your rant I can't continue. (If your further complaints are as far off base it can't be credible.) I am sorry you are unhappy with your phone. Return it for something you can read the directions for.

Posted on Mar 2, 2010 11:11:20 AM PST
A reader says:
Am interested in finding out more about your opinions of this phone. Is there a way we could connect via email or phone?

Posted on Mar 4, 2010 10:51:21 AM PST
CreekBat says:
The review seems more like comparison between iphone and nuvifone. I think that's really too much to compare. Both these phones are different and cannot be compared. Iphone does not have Garmin GPS maps and thats' the worst part. I had iphone but had to give it up because of GPS. I have been using nuvifone for a week now and love it. It's simple, great battery life (lasts for about 4 days) without charging and regular use. Iphone needs to be charged every day. GPS is fantastic. No need to carry additional device while travelling. As far as car charger any mini-usb charger (motorola, Nikon or any digital camera cable with 99 cent charger on ebay). Best thing I find is expandable memory capability which iphone lacks. If you are looking for a simple phone with basic features and great GPS, go for it. If you are looking for media phone and expecting browsing, youtube etc..this is not the one for you. It works for me because I travel a lot and being a photographer can use additional memory stick in the nuvifone in my Nikon SLR (with adapter, of course) in case of emergency.
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