Customer Review

1,048 of 1,134 people found the following review helpful
3.0 out of 5 stars OK, but there are some shortcomings, July 20, 2011
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This review is from: Panasonic KX-TG7645M DECT 6.0 Link-to-Cell via Bluetooth Cordless Phone with Answering System, Metallic Gray, 5 Handsets (Office Product)
All the reviews are pretty much dead on. They mostly focus on the positives of the phone. Other reviewers have said basicly how I feel. It is a pretty good phone, but I wish it could be made better by improvements in the shortcomings listed below.
I will give my thoughts more on what I feel are some shortcomings.

1. The phone feels cheap, compared to older phones I have had in the past including AT&T and VTECH and others. For me, not the most comfortable to hold.

2. Handset volume is definitely lower compared to older phones I have had in past.

3. The display name of handset is limited in character length and so are names in address book.

4. Software driven menu is not the easiest to navigate. You might need the manual handy to figure things out. Not the most intuitive design.

5. Volume control is hard to adjust during call. You have to take phone away from ear to adjust. It would have been nice to have volume control on side of phone.

6. No dedicated intercom button. You have to press "menu" button then scroll down with center pad and get to "Intercom". Once again, it would be nice to have a dedicated intercom button.

7. Mailbox system is pretty basic. Would be nice to have multiple mailboxes. At least three...Mailbox 1 for dad, Mailbox 2 for wife....you get the idea. My old Vtech had 3 mailboxes. Worked great!

8. Caller ID list needs multiple presses to see list. WTF? Should go directly to Caller ID list.
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Comments

Tracked by 12 customers

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Showing 1-10 of 65 posts in this discussion
Initial post: Sep 28, 2011 11:49:15 AM PDT
Good specific review. Very informative on some of the ergonomic and operational aspects of the phone.

Posted on Dec 5, 2011 9:23:55 AM PST
ramraj says:
Thanks Ice, good to know the shortcomings..
I agree with the inability to go to Called ID with just one press as in my panasonic systems in the past. I have been a panasonic multi line, multi handset customer for 12 years.. and just moving to the next gen of hand sets. But I guess I will have to get used to the cheap feel of this phone and the complexity of menu choices.

Posted on Dec 12, 2011 6:33:18 AM PST
A. Guffey says:
A nice change, a review that has real world usage observations. Not sure if that brings it down to 3 stars or not but I guess that is subjective.

Posted on Jan 8, 2012 8:31:47 PM PST
Last edited by the author on Jan 8, 2012 8:32:03 PM PST
jmhr says:
I also appreciate the caller ID observation - this is just poor engineering on an otherwise superior product. I'm also disappointed by the lower volume output. How difficult would those things have been to address?

Posted on Jan 28, 2012 6:35:40 AM PST
Multiple clicks to see the Caller ID list? Press the CID short cut- It's the left action on the big circle scroll wheel on the phone...then you scroll through the entries? So it's one more button than you prefer?

In reply to an earlier post on Jan 28, 2012 7:38:21 AM PST
jmhr says:
Thanks Tony. I hadn't seen that either. Very helpful.

Posted on Feb 7, 2012 11:29:52 AM PST
H. Pate says:
thank you for you indept review

Posted on Mar 12, 2012 7:07:58 PM PDT
sheikhaq says:
thx ice, i like your v practical real world review rather emotional one.i like reviews which help in decesion making like this one.
specialy disappointed for not having such a basic things like side ringer vol,dedicated intercom button and simple caller id access
before buying any product i first look at whats negative rather than possitive to help making decesion and only the star rating helps to find the shortcomings and had you given higher stars i might have missed this one even though star rating is v subjective
hanks for the honest service to your fellow customers

In reply to an earlier post on Mar 21, 2012 10:20:07 PM PDT
JHN Live says:
If two clicks are too much as multiple then I agree. Otherwise it is just the press of two buttons (left+ up or left+down) big deal!

Posted on Apr 30, 2012 11:28:59 PM PDT
Last edited by the author on Apr 30, 2012 11:47:59 PM PDT
Find me the perfect phone. Please. I got these and am completely satisfied. Could they be more "convenient" ? What brand couldn't. Weight??? Heavy does not translate into better. I think some people are just nit pickers and would never be satisfied. Do you want it to be like the smartphones that do everything including wipe you a$$. People use them for everything but what the were originally intended to be "A PHONE!!!!!!" So now you surf the web, take a picture, take a video, listen to music and text. Text??? Why wouldn't you just call. What a novel idea. Duh. Unless you at work where your suppose to be doing your job or at school where your suppose to be leaning something so you can give me change for a dollar without a calculator. Wait there is one on you cell phone. Now when when you need the phone the battery is dead. Plus you are being forced into these useless pieces of crap. No you want to talk about bad phones. I need a phone that works well, with speakerphone and a battery that lasts more than three hours. OOP's someone just kicked the leg off my soap box. This phone is just fine. No major issues for me. YMMV
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