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Customer Review

5.0 out of 5 stars Sleek & user friendly, April 23, 2012
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This review is from: Ozeri Touch Professional Digital Kitchen Scale (12 lbs Edition), Tempered Glass in Elegant Black (Kitchen)
I just received this product and haven't haven't yet done a whole lot of measuring with it, but right out of the box it was easy to use. It comes with batteries installed (just pull out the contact tab). I did test accuracy with items of known weight and each time it was on the nose. It is very easy to switch between measuring modes (grams, mls, liquid weight, and pounds & ounces). You must use this on a flat surface, as the feet serve as the pressure sensors. The scale appears to be self leveling as long as you give it a few seconds to balance itself.

The on/off switch also serves as the tare switch. The unit shuts itself off after 3 minutes of inactivity, but that shouldn't interrupt your measuring, so long as you are adding/subtracting ingredients during that time frame. I've seen reviewers complain about the inactivity feature, but I don't know how it takes more than three minutes to complete a measuring task.

If you need portability, this is the scale for you. It's roughly the same size as an iPad, so I would purchase an iPad sleeve for it, to prevent breakage or scratching in transit. The touch controls are very sensitive, which may be a drawback in transport, as anything pressing on the buttons will likely activate it.

The smooth surface makes cleaning easy, but it is not immersible, so I would recommend using a clorox/lysol wipe to clean it after use. Laying a piece of plastic wrap over the surface will help to keep it clean.

This scale also doubles as a postal scale.

***Update 11/29/2012 - After using this scale for a while, the only thing I am disappointed in is the shamefully short battery life. I've had to change the batteries twice in 6 months. This scale uses two (2) 2032 batteries, which are not cheap, and to have to change them so freqently makes this a bad bargain. I use the scale on average twice a day. Since it is only on for a brief time, there is no way it should use that much energy. I have devices that use this same battery that get more use and even after years, I haven't had to change the battery.

***After amending my above review, I decided to email Ozeri about my dissatisfaction with the battery life. I am very impressed with their customer service. Within three hours I had a response, which included a possible cause of the problem and a promise of replacement and a return shipping label for the defective problem. Since they were so responsive and obviously stand behind their products, I am keeping the product at 5 stars unless the replacement proves defective as well.
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