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Why Drucker said Deming is Obsolete now?,
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This review is from: The Drucker Lectures: Essential Lessons on Management, Society and Economy (Kindle Edition)
I learnt a lot from Drucker and read many of his books and continue to read them. However, this book has new thoughts, ideas and statements that are yet not public. For example, in a 2001 lecture he made a bold statement that Deming (the quality guru) is obsolete now. And he is true.
Check out this story on Sony from Forbes which explains why Drucker is right:
Why did Sony's management go along with this? As mentioned, Akio Morita was an innovator and new market creator. But, Mr. Morita lived through WWII, and developed his business approach before Deming. Under Mr. Morita, Sony used the industrial knowledge Deming and his American peers offered to make Sony's products highly competitive against older technologies. The products led, with industrial-era tactics used to lower cost.
But after Mr. Morita Sony's other leaders were trained, like American-minted MBAs, to implement Industrial strategies. Their minds put products, and new markets, second. First was a commitment to volume and production - regardless of the products or the technology. The fundamental belief was that if Sony had enough volume, and cut costs low enough, Sony would eventually succeed. Without any innovation.
By 2005 Sony reached the pinnacle of this strategic approach by installing a non-Japanese to run the company. Sir Howard Stringer made his fame running Sony's American business, where he exemplified Industrial strategy by cutting 9,000 of 30,000 U.S. jobs (almost a full third.) To Mr. Stringer, strategy was not about innovation, technology, products or new markets
For more gems like these get the book.