Customer Review

20 of 20 people found the following review helpful
1.0 out of 5 stars Great design, terrible reliability., September 11, 2011
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This review is from: Z-Bar High Power LED Lamp- Silver/Cool Generation 2
I received this item as a Christmas gift a couple of years back. I loved the look of it, and it fit into a very tight spot between my bed and the wall with the including clamp. Shortly after setting it up, I noticed that the light would flicker in intensity intermittently while using it. The problem was off and on, but very annoying for a device you use to read at night by. I contacted Koncept customer support and they were willing to look at it, if i sent it in to them at my own expense. I did so, and after a couple of weeks received the same unit back, with a statement that they could not verify the problem, but replaced the power brick anyway. This did the trick, and I happily enjoyed it for almost a year. Shortly after the one-year warranty expired, the switch to turn it on and off died altogether. A quick google of the issue shows me that it is not isolated at all, and that they used a switch that does not stand up well to use over time. Despite several attempts to contact customer support over the design issue, they were unresponsive.

So while I love the design of Koncept's lamps, I cannot and will not recommend their products to ANYONE.
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Showing 1-1 of 1 posts in this discussion
Initial post: Jul 5, 2014 12:49:07 AM PDT
Steven Chang says:
I experience similar problem where smoke was coming out from the lower with a terrible burned plastic smell
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