Customer Review

3 of 4 people found the following review helpful
3.0 out of 5 stars Won't play specified files., May 1, 2014
By 
Verified Purchase(What's this?)
This review is from: Sony BDPS5200 3D Blu-ray Disc Player with Wi-Fi (2014 Model) (Electronics)
Got this when expected, and hooking everything up was a breeze. I have a network media location to play files from, and a external hard drive to use as well. The .mp4 extension is supported both places per the compatibility list from Sony. Most of my .mp4 files played as they should, but two of them wouldn't play at all saying the file was corrupted, or wrong format. Unfortunately these are my daughters two favorite movies to watch. I know the file is not corrupted as I can play them over the WD play that I'm trying to replace. I bought this as an all in one replacement to play blu-rays, and be my network media player. I don't know what the problem is yet, but hoping I'll find out, and can update this to a 5 star rating instead of being a 3 right now. If I find out anything else I'll post updates. Also I did do a software update hoping that would fix it, but still no luck. If I can't seem to figure it out I will be returning this, and trying a different player.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments


Sort: Oldest first | Newest first
Showing 1-2 of 2 posts in this discussion
Initial post: May 3, 2014 8:58:46 PM PDT
chad says:
you could try converting the wrapper to MKV format (format factory is a free program). or re-encode using handbrake, but this will lose quality. good luck.

Posted on May 15, 2014 12:08:07 PM PDT
Raven Wilder says:
Your problem is most likely that the source of the files was protected with Cinavia, an audio watermark that CAN'T be stripped from the source, even in conversion. All BD players these days are supposed to support Cinavia copy protection to prevent you from playing these files.
‹ Previous 1 Next ›