38 of 47 people found the following review helpful
Good sound, but don't buy if you expect to sweat...even a little.,
This review is from: Plantronics BackBeat 903+ Wireless Headphones with Mic - Compatible with iPhone, iPad, Android, and Other Smart Devices (Wireless Phone Accessory)
I start by saying that, as a headset, this product works very well. I'm no audiophile, but the sound quality seems very good to me and it functions as a better-than-average headset for phone calls, as well.
My problem was more a function of expected usage. I purchased the headset to use not only around the house, but while exercising and other activities where I might work up a sweat. Unfortunately, this is a big problem for the BackBeat product line. Within a very short time, the buttons on the headset ceased functioning. First the pause/play button failed completely and then the left answer/hangup button began behaving erratically and causing the voice-dial function on my phone to kick-off at odd moments. Eventually the power button stopped working.
While chatting with a customer service representative, I was informed that the product " is not waterproof" and that "if sweat gets inside, the headset will eventually fail like any electrical device." Given it's expected usage, I find that to be a big flaw in the design. People sweat, even when they aren't exercising.
Unfortunately, I didn't know this was a design issue. I purchased this headset to replace a BackBeat 903 that failed in the same manner, but was out of warranty. This was not an isolated issue with a single unit, but something to consider with the entire BackBeat line.
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Initial post: Feb 12, 2013 1:24:18 PM PST
I have experienced exactly the same thing with sweat getting inside and now mine doesn't work anymore either.
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