9 of 9 people found the following review helpful
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This review is from: HP TouchSmart 520-1020 All-in-One Desktop (2.6 GHz Intel Pentium Processor, 4GB DDR3, 500GB HDD, Windows 7 Home Premium) Black (Personal Computers)
I needed a new desktop computer and really wanted a touchscreen. After reading a lot of reviews I decided to go with this one, and am very glad I did. It was extremely easy to set up (just plug it in and follow the prompts) and very intuitive to use. In fact, it was probably about 3 or 4 days before I actually got to use it as I couldn't get my 7 year old granddaughter off it! She drew pictures on the Magic Canvas, left notes for all of us, and even managed to record a couple of videos of herself with the webcam. She's since used it to do homework, and I've used it to download video off an HD camcorder and make a couple of DVDs, as well as a picture slideshow with background music for my daughter. I really like the photo software that comes with the computer. Being able to just touch and drag each photo into the order I wanted for the slideshow made it very easy to do, and then just a few more clicks to add music and burn it do DVD.
I normally make all my electronic purchases through Amazon and am espeically glad I did in this case. I ordered this computer on a Tuesday with 1-day shipping. When it arrived on Wednesday the computer would not turn on. I called HP and after following their instructions they determined that it needed to be returned. I e-mailed Amazon and they authorized the return of the defective computer and promised to ship me a new one the next day. So on Thursday UPS picked up the defective computer and the new one arrived on Friday, which turned on immediately when I plugged it in and we've had no problems whatsoever with it since.
For anyone wondering about getting this computer I would highly recommend it. I did hestiate about getting the 23" screen compared to the 20", but am very happy I went with the larger screen. It fits perfectly in the computer armoire I already had and it's a joy to not have the tower and all the cords that were attached to the old desktop we gave away. The computer is very solid and sturdy, and the wireless keyboard, though much thinner than what I was used to, has a great feel to it and I find I actually like it better. You really won't be disappointed if you buy this computer!