Customer Review

115 of 134 people found the following review helpful
5.0 out of 5 stars Keys for making change happen, from the grassroots on up, February 16, 2010
This review is from: Switch: How to Change Things When Change Is Hard (Hardcover)
I am a big fan of the Heath brothers' first book Made to Stick: Why Some Ideas Survive and Others Die and I am happy to report that they have stepped up to the plate and hit another home run. As a writer and someone who works for social change, I found "Switch" to be even more engaging and applicable to my own work.

In "Switch," the Heaths once again take the kernel of a good idea originated by someone else and build an expansive original work around it. In "Made to Stick" that kernel was Malcolm Gladwell's concept of "stickiness," what makes ideas memorable. In "Switch" the core is psychologist and The Happiness Hypothesis author Jonathan Haidt's analogy for the mind: that the emotional side of our mind is like a headstrong Elephant, and the rational side of our mind is the guiding Rider. The Rider holds the reins and seems to be the leader, but we all know what it's like for an emotional Elephant to overpower a rational Rider. (For example, this is why many of us would say that a pint of Ben & Jerry's ice cream should be labeled one serving and not four. Once a worked up Elephant digs in, the Rider has a hard time reining her in. Um, speaking hypothetically, of course.)

Add in the third element to this framework, the Path, and you have three elements that can be worked on to address change. "Switch" addresses each of these elements in detail; Directing the Rider, Motivating the Elephant, and Shaping the Path, bringing in research-tested solutions and real-world success stories. What I liked best was the simplicity of many of the examples. To encourage people to "eat healthier," an initiative that could go in so many directions, rather than doing something complicated like following an illogically-designed government "Food Pyramid," a West Virginia initiative instead encouraged people to take one step, to buy 1% or skim milk. That is simple, and creates change at the level of purchasing behavior rather than altering drinking or eating behavior. (If the Ben & Jerry's isn't in the freezer in the first place, the Rider doesn't have to worry about controlling the Elephant.) And by narrowing the change down to one action, that eliminated choice paralysis and ambiguity that arise with more complicated directives.

"Switch" is a book for anyone from the grassroots, to cubicle nation, to CEOs. Most of the examples consciously focus on people who needed to effect significant change with little power and few resources available to them. How could a low-level NGO employee make a difference in alleviating the malnourishment of Vietnamese children, in only six months? By finding "bright spots," identifying children who were thriving, finding out what their mothers were doing differently, and spreading that knowledge to other families. Stories like this are both inspiring and practical for all of us. This is really what I appreciated most about "Switch." I found myself taking notes that were not only about the book itself, but about how I could apply this knowledge to challenges I am working on. The Elephant-Rider-Path metaphor helped me see my own work in a new light. What more can a reader ask for?
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 


Review Details

Item

4.6 out of 5 stars (564 customer reviews)
5 star:
 (408)
4 star:
 (119)
3 star:
 (23)
2 star:
 (8)
1 star:
 (6)
 
 
 
$26.00 $15.16
Add to cart Add to wishlist
Reviewer


Location: North Carolina, USA

Top Reviewer Ranking: 16,170