Customer Review

1 of 8 people found the following review helpful
1.0 out of 5 stars BURNED my toddler and me both, December 14, 2010
This review is from: Exederm Non-Irritating Baby Shampoo 8 oz (237 g) (Misc.)
*WARNING* this product burned both my son and I.
When I tried to contact their customer service at their location in Basking Ridge, NJ (973) 615-1739 no one answered after repeated calls after 9:30 on a Tuesday morning and no one returned my calls.

I've used many many creams and lotions for eczema and I have NEVER had any sort of reaction like this. There must be something wrong here. It literally is still burning after I washed myself and my son off.

WORST EXPERIENCE EVER
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Showing 1-2 of 2 posts in this discussion
Initial post: May 23, 2011 7:40:00 AM PDT
Really? You were burned by the intensive moisture cream, the intensive baby mositurizer, and the baby shampoo? Because you posted that review on every product, and I find it unlikely all of them caused an issue

In reply to an earlier post on Apr 26, 2014 7:38:29 PM PDT
bookbrook says:
Yes, really. You find it unlikely that a product line would contain the same offending ingredients? It must be hard knowing everything. Such an overwhelming responsibility, I'm sure.
Check out the supplemental comments under the Exederm Intensive Cream.
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