115 of 128 people found the following review helpful
Not best for Intel Macs,
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This review is from: WD My Book Studio II - 2 TB (2 x 1 TB) USB 2.0/FireWire 800/eSATA Desktop External Hard Drive (Personal Computers)
I purchased this drive to go along with my intel mac. I was previously a happy lacie owner, but since WD came in at such a great price and was listed as great with macs, I went for it.
What a mistake. For the first month, it worked well... a bit slower than my lacie, but still worked. Then, all of the sudden, it began to dismount itself from my computer. I am currently using Lightroom to edit my work, and when the drive would fail, Lightroom would loose the catalog. When you have 500+ images to edit and the drive dismounts every 45 minutes, this can become a huge issue.
So, I did some further research and found out that several other intel mac users are having the same issue with this product. This is very frustrating as it is advertised 'for your mac'. Most of the other posters mentioned that the drive worked well for about a month and then started having issues.
I called WD, and their customer service department was actually very helpful. The offered to send me a new unit, even though that unit would likely have the same issue down the line. I understand that there was not much they could do for me at WD, but they were concerned and helpful just the same.
Luckily for me, the customer service dept at Amazon is rockin' awesome and is allowing me to exchange the WD for 2 lacie units even though I am slightly past the 30 day return policy mark. While I have never had to return an item to Amazon before, I am very comforted to know that the customer service dept is really looking out for their customers.
If you are using an intel mac, I would move on from this product. It is not worth the headache. However, you can feel confident making your purchase from Amazon...
Tracked by 2 customers
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Showing 1-6 of 6 posts in this discussion
Initial post: Oct 29, 2011 11:43:04 AM PDT
Walter G. Ashworth says:
Western Digital makes the hard drives for Lacie the last time I took one apart.
In reply to an earlier post on Apr 21, 2012 7:06:15 AM PDT
Dennis Archer says:
The drives in the Lacie are probably faster than the ones in this drive.
Posted on Jul 2, 2012 6:13:49 PM PDT
E. Butts says:
Jenny...what Lacie's did you get. In the market for a drive and lacie looks best
Posted on Jul 27, 2013 8:38:52 AM PDT
Tip for Mac users, even though some WD HD's are pre-formatted for Mac, re-format them anyway. The sudden unmounting followed by not recognizing the HD problem with WD HD's is very real.
In reply to an earlier post on Feb 11, 2014 1:03:01 AM PST
WD used to be in Lacie's, but Lacie has since partnered with Seagate.
In reply to an earlier post on Feb 11, 2014 1:12:00 AM PST
Since he/she is using this product with a Mac, only the USB 2.0 or Firewire 400/800 connections are available for use with their mac. So, the RPM speed of the drives are not a factor since the interfaces available for use are slower than a 5400RPM drive can read/write. Even if this external had 7200RPM or 10000RPM spinning speed hard drives in them, it would make no usable difference.
However, this WD external has 2 drives built in using RAID. I'm assuming he/she put the drive in RAID 1 (mirror) for data redundancy. This will slow the read/write speeds down just a bit and may make it noticeably more laggy than a using an external drive with just a single drive. If he/she put this drive into RAID 0 (stripped), it would no doubt be faster than an external with just a single drive. However, still bottlenecked by the usb or firewire interfaces he/she is forced to use with their mac.
If you got a mac with USB 3.0 or Thunderbolt, and you bought an external drive with one of those interfaces (esp thunderbolt), the RPM spin speed will make a noticeable difference.
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