Customer Review

4 of 6 people found the following review helpful
4.0 out of 5 stars Had some initial trouble, but all in all a good drive., January 28, 2013
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This review is from: Patriot 64GB Pulse Series USB 3.0 Flash Drive - PSF64GSPUSB (Personal Computers)
UPDATE: Of course, as luck would have it, Patriot Memory tech support contacted me right after this review went live. I was provided with two tools to try and restore/low level format the drive. The first (and simpler) one worked.

I am now happily copying about 57 GB worth of files on to this drive. I had originally given the product only 1-star owing to my frustration after it seemed to become unusable the first time I tried it and the fact that Patriot Memory tech support was slow to respond to my requests.

Given that the drive is working well following the low level format. I am bumping up my rating to 4-stars.

Original review:

I copied about 40 GB of files on to the flash drive from one system. I "safely removed" the drive from that system and plugged in to the other one. Windows could not mount the drive. Thus began a long sequence of investigation as to what went wrong. Tried to re-format the drive but could not because it was now write-protected in firmware. Patriot Memory's tech support forum mentions a low level format utility that can be used to clear such a situation, but on the third day after opening a support case, I have yet to receive anything other than the automated reply from Patriot.

As it is, I cannot return the drive because it has data on it. While I don't seem to be able to access it, the fact is, the bits and bytes were written on it. If Patriot Memory would at least provide the low level format tool, I could clear the flash and return it. Right now, I am out a bunch of money and have a useless and ugly flash drive sitting on the table, staring at me, reminding me of my costly mistake.

*Sigh*
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Location: USA

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