2 of 2 people found the following review helpful
Very nice novel about the thoery of constraints,
This review is from: The Goal: A Process of Ongoing Improvement (Paperback)This book is a nice novel about a factory manager encountering typical problems in his company as: bad delivery performance, low quality and high cost. The story itself builds on the theory of constraints and covers many aspects, addressed by modern manufacturing insights from Quick-Response-Manufcturing (bottle-neck problems and its improvement, wrong understanding of utilisation at workstations, misleading accounting policies, hot-job disturbances, design for manufacturing, purchase and lot size flaws, queueing theory, influence of labour unions, tagging jobs etc.).
Even though the book will not provide the explicit theory behind the scene, it describes very well the problems we often find in companies even this days. The book covers not only softfactors than contains a lot of true findings about accounting and the often misleading interpretation of numbers we still have in the 21st century.
For people interested in operational improvement you should read books as Quick-Response-Manufacturing, Factory Physics or others. I read this book already 4 times and as your knowledge about the "mechanics" of operations grows, the book will be even more interesting, because for most of the problems arising in this novel you will recognize the flaw behind traditional thinking and what could be the solution.
What I liked most in the book is, that you always have to go where the problems are - so this is nothing else than the japanese genchi genbutsu (go see your self). Whether you work in operations ore anywhere, asking always questions about what is really going on and questioning of traditions and old policies often leads to real improvements.
May be one of the niciest business novels ever,