29 of 35 people found the following review helpful
OK product (arrived broken), but customer service is AWFUL,
This review is from: Studiohut KIT2CS Photography Studio Continuous Lighting Umbrella Kit with 30 Watts 5500K CFL Bulb (Black) (Electronics)
This product works as well as expected for the money. It is good for a little fill light-- what I needed for a recent product shoot. Light stand is very, very flimsy and cheap.
Customer service from the seller is AWFUL. The light stand arrived broken and rusted (obviously a used product, even though it was advertised as "new"), I sent them an email, they replied almost two weeks later and said they would have to file a claim with the shipper (which is ridiculous, considering the packaging was sound-- obviously they sent me a bum light stand. I've not heard anything since, nor have I received a replacement light stand.
I would not recommend buying from this seller.
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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 20, 2008 7:05:55 PM PDT
Willard P. says:
Thanks for warning me about this company.
Posted on Nov 23, 2011 10:00:51 AM PST
Thank you for your post!!! You saved me from a major headache!!
Posted on Jan 28, 2013 12:23:58 PM PST
You should have contacted Amazon.
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