2 of 3 people found the following review helpful
great shawl and fabulous customer service,
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This review is from: PASHMINA SHAWL (LARGE) from Cashmere Pashmina Group in 55 vibrant colors (Apparel)
I orded this shawl and needed it to arrive by 10/25/13. There was a problem with receiving it at my local post office and it was to be returned to sender on 10/23/13. I emailed Cashmere Pashmina Group to ask if they could expedite shipping of a replacement shawl. I expected that would not be possible with such short notice. Although the problem was not due to an error on the seller's part, Renee, a customer service person, took the time to track the shipment and made a phone call to the local post office. She found out that the shawl was still there and asked it to be held for me to pick up.
The shawl is perfect...high-quality and beautiful. I am a super happy customer and recommend this seller without hesitation.