Customer Review

37 of 44 people found the following review helpful
1.0 out of 5 stars Backup program from Seagate is a crippled program, October 16, 2009
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This review is from: Seagate USB 2.0 External Hard Drive 1 TB USB 2.0 External Hard Drive ST310005EXA101-RK - Black (Personal Computers)
Tried to use the backup program that Seagate encourages the customer to download from it's website after registering the hard drive. It's called Discwizard.setup or similar to that. It backs up an image of my C:drive. It took 5 hours to backup 245 Gigs. The problem starts when one tries to backup individual folders or files. A prompt comes on. Something like: "This function is not available but if you buy the enhanced version of the Acronis program you could use this function". When I tried to restore anything from the backup file a prompt comes on. Something like: This function is not supported, unable to open the image file.... etc. I think that this program was crippled to entice the customer to buy the full program. A rotten way to treat the customer.

I added these paragraphs after I bought the Seagate FreeAgent 1.5 TB (terabyte)Desktop hard drive model, so I can be fair with Seagate. A backup program called Seagate Manager comes with the FreeAgent 1.5 TB model. The installation program is in the hard drive, so after connecting the hard drive to the computer it automatically installs the backup program. It was very easy to use and backed up my computers automatically. There are not many settings to change or do. I think the difference between the 1 TB and the 1.5 TB was the backup program that came with the 1.5 TB model. I would recommend buying the Seagate hard drive with the FreeAgent label because it has the backup program included. Makes backing up easy. I am satisfied with this Seagate hard drive model and I highly recommend it. I give it a 5 STAR rating.

About the clicking noise. I noticed that when I position the hard drive standing up on it's stand, I hear some clicking sound from it. Not too loud. When I position the hard drive flat on the table, I only hear a soft hum, no clicking sound.

I take back the 5 star rating, back to 1 star. Several weeks later the ticking noise really increased and the hard drive died. I returned it.
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Showing 1-1 of 1 posts in this discussion
Initial post: Jul 11, 2010 10:45:09 AM PDT
your review seem to be about the software not the disk
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