18 of 22 people found the following review helpful
Big money to be so far from great...,
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This review is from: Turtle Beach Ear Force XP400 Dolby Surround Sound Gaming Headset (Accessory)Coming from the X41s, I had high expectations of the XP400s.
Surround processing is very accurate and detailed.
Bluetooth wireless chat.
New Dual-band radio eliminates nearly all interference for my setup.
Chat. Others complain it sounds like I'm talking through a coffee can.
EQ modes very limited.
Blast limiter seems like it is always enabled, even when turned off.
"Dolby Surround Sound - Immersive 360 degree audio lets you pinpoint the direction of every sound"
This it does, and does very well. No complaints here. It even seems improved over the X41's surround processing.
"2.4/5GHZ Dual-Band Wi-Fi - Selects the optimum frequency in the 2.4GHz/5GHz spectrums, virtually eliminating interference"
BIG upgrade over the X41. I used to get tons of interference from the microwave, video baby monitor, wireless... pretty much anything that plugged into the wall. Now I just get an occasional drop out... about once every hour or two.
"Dual-Pairing Bluetooth - Answer mobile phone calls while gaming"
Great feature, albeit unnecessary. Good if you miss calls because your headphones are too loud.
*update 4/27/12 this feature has come in handy and works very well. It is slick being able to answer the phone mid-game and not have to wrestle around with the phone and headset.
"Wireless Xbox LIVE and PSN Chat - Enjoy complete wireless freedom without the need for chat cables"
GREAT idea, but something isn't right. I've seen others mention the thin sound, like in a tunnel. I can hear them fine, they sound great... but they have a hard time understanding me. I've had quite a few friends complain about how I sound. "what's wrong with your mic?" "are you in a tunnel?" "are you chatting through a soup can?" "What did you say???" For this price, this shouldn't happen. I am currently working with turtlebeach to see if it is an isolated case, or just some shortcut they took on the mic itself.
*update 4/27/12 Worked with turtle beach. Did everything they suggested with no improvement. They kindly offered to RMA the boom itself, and I may decide to try it but I don't have much confidence it will change much. I say that based on the many other comments about the chat.
"Rechargeable Battery - Provides up to 15 hours of uninterrupted gameplay and can be recharged while gaming"
This SOUNDS like a great idea, but it has 2 major flaws. If you need to charge while playing, it defeats the purpose of a wireless headset. The charging cable they give you is quite long, so you aren't strapped 4 feet from your 360. Also, at some point, that battery is going to wear out. LiPo (Lithium Polymer) batteries have limited charge cycles. Time will tell the quality of the cells, and what options we will have in the future.
"50 mm speakers; 2.4/5GHz Dual-Band Wi-Fi"
Speakers sound great, read on for my sound complaints.
*update 4/27/12 The sound really is good. It sounds better than the x41s did, as well as better than my sony and sennheiser headphones.
"Digital and Analog inputs as well as a digital optical connection"
Connectivity is simple if you already have an optical audio cable coming from the 360.
"Dolby Surround Sound with adjustable surround sound angles"
This is where I nit-pick. I don't fully understand the point of adjustable sound angles. Dolby surround is VERY specific about ideal speaker placement, and the surround sound processor should stick strictly to that in order to maintain 360 degree, positional sound. See [...] The first surround sound angle option out of the 6 is the one that seems to be set for the correct speaker angles. The other ones all made the sounds to the side and behind seem like they were coming from incorrect angles.
"Dual-pairing Bluetooth - Chat wirelessly on Xbox 360 and PS3 and answer mobile phone calls while gaming"
Already been covered. Cool, possibly useful, but a creature comfort.
"Separate equalizer and stereo expander presets can be combined for different gaming situations"
Once again, This headset loses some points for me. Yes, there are 4 EQ presets. Normal, Treble boost, Bass Boost, and Treble + Bass boost. Here's the problem. The normal mode is very flat. Very little bass. Treble boost is way too bright. almost ear piercing. Bass boost alone is just rumbling. Then the bass and treble boost is the least of 4 evils I guess. Still too much bright and too much bass. There really needs to be a happy medium. Right between normal and bass and treble boost would be ideal.
"Dynamic Chat Boost. Chat volume automatically increases as the game volume gets louder."
This function isn't noticeable, so in my opinion that means it is working. It took a day to really tweak the chat volume level but now that I got a good comfortable setting, it is fine.
"Ear Guard(tm) with Blast Limiter. Limit the intensity of deafening game sounds like gunfire and explosions."
Another great idea, but it seems flawed. I understand they don't want you to blow your eardrums, but it seems like it is always on, even when in the "Off" setting.
All in all, I guess I am happy with them. I don't plan on returning the headset, but I do think you should get a little better bang for your buck. Especially the chat mic sounding horrible. I understand that from a $5 generic chat headset, not a $220 set of high tech headphones.
Tracked by 4 customers
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Showing 1-10 of 10 posts in this discussion
Initial post: Apr 18, 2012 3:48:51 PM PDT
Preston House says:
I have had complaints of the chat sounding like a can.
Posted on Apr 27, 2012 5:15:57 PM PDT
Last edited by the author on Apr 27, 2012 5:17:08 PM PDT
Michael Kolesar says:
A little similar story for me regarding the chat.
I get feedback from friends saying that my sentences cut in and out, as well as my voice being unhearable at times due to the low quality. I also sometimes have problems hearing what people are saying.
My voice being cut in and out is most likely a interference issue. After following TB's interference and turning off all wi-fi in room, little improvement. Horrid chat quality is beyond me...
In reply to an earlier post on Apr 27, 2012 5:35:41 PM PDT
I notice my voice will cut in and out if I don't speak loud enough or if the mic boom is away from my face. It especially cuts off the beginning of what I say.
Posted on May 12, 2012 5:04:09 PM PDT
I had the same problem. So I purchased a chat cable from turtle beach and my friends said that I sounded much better.
Posted on Jun 18, 2012 12:25:19 PM PDT
Olmedo Icaza says:
i need some help. this is my current setup: PS3 is connected with an HDMI cable to my LCD-TV.
i downloaded a PDF-file version of the instruction-manual for the XP400 from the Turtle Beach website, and read it. i read in it that you have to connect a optical cable from the optical-port on the back of your PS3 into the wireless-transmitter of the XP400. and as well, connect the wireless-transmitter with a USB-cable, to one of the USB ports on your PS3.
that part i'm cool with, but here's the part that's troubling me and i need your feedback on:
i read in the XP400 user's manual that after you do the 2 previously-mentioned steps, you have to go into the PS3 Menu (also known as the "Cross-Media Bar", ie. XMB), select "Settings" > "Sound Settings" > "Audio Output Settings" >
"Optical Digital" > "Dolby Digital 5.1". now, from what i know about electronics (from my job at call-centers [for companies] that deal with electronics), this [basically] means that sound from the PS3 would no longer travel through the HDMI-cable [and] to my TV-speakers, but instead would travel through the optical-cable [and] to the XP400's wireless-transmitter. (which basically means that i would not be hearing sound from the tv anymore).
now i talked to several people about this (including one at Turtle Beach, who i corresponded with via e-mail), and 3 of them told me to activate the "Dual-Channel Output" setting on the PS3 (which according to them, would make sound travel THROUGH the optical-cable and the HDMI-cable SIMULTANEOUSLY, thereby/therefore pumping BOTH my tv AND my xp400 with sound SIMULTANEOUSLY). now, i'm interested in the XP400 because it's wireless (something my old Sony Wireless Stereo Headset had), surround sound (something my old Sony Wireless Stereo Headset had. virtually at least :-P ), and a integrated rechargeable battery (which means no having-to-buy-AA-alkaline-batteries half the time) (something my old Sony Wireless Stereo Headset also had); but it also has the "Blast Limiter" function, which, from what it sounds like (and from what i've read about), makes really loud and/or deafening noises, like explosions, gunshots, gunshot-ricochets, etc., easier on the ears [and ear-drums] (a problem i had with my old Sony Wireless Stereo headset. which [the game sounds] were so freaking loud, even at the lowest-possible "master volume"-volume setting, that they were ear-loss inducing) (which is why i'm considering getting the XP400).
anyways, back to my question and concerns to you and why i need your feedback: i'm wondering if the XP400 is just a simple and breeze to set up. what i want is this: that, when i'm using the XP400 (ie. when the damn thing is turned on :-P ), that sound comes through the headset. and that when the darn thing is NOT in use (ie. when it's turned OFF), [that] the sound comes through my television's speakers. now, is that possible with the Turtle Beach XP400, or that's not really the case? because nobody's been able to answer that question of mine yet.
everybody has either a freaking home-theater system connected to their PS3, or a "direct to headset" connection to their PS3, but NOBODY has just the plain-ol' simple "PS3 connected DIRECTLY to the tv with an HDMI cable" like i have.
please answer this question for me. thanks :-)
and thanks in advance for all your help, advice, and feedback by the way :-)
In reply to an earlier post on Jun 18, 2012 12:34:45 PM PDT
I don't own a ps3, maybe someone else can answer you. Sorry.
In reply to an earlier post on Jun 18, 2012 1:36:24 PM PDT
Olmedo Icaza says:
i understand. thanks anyway for all your help :-)
Posted on Aug 1, 2012 5:04:36 PM PDT
Constitution 101 says:
Excellent review. I was strongly considering these to replace my X41 due to the $180 price tag, but your review(especially w/ all the reported mic probs) led me to go w/ the Tritton Warheads.
In reply to an earlier post on Sep 14, 2012 6:30:50 AM PDT
R. Holland says:
not real sure about ps3 but i have a 360 with the exact same set-up. it works but i usually mute the tv unless someone is watching me play. the headset blocks out almost all sound when volume is up. i use the limiter and its works somewhat. but if i am on the phone (via bluetooth paired to headset) or chatting on LIVE. i usually change the games sound options. keep in mind headset can be very loud when volume is maxed. i hardly ever turn them up all the way. if you have any other questions like how to stream music from a phone or tablet let me know
In reply to an earlier post on Oct 5, 2012 2:36:44 PM PDT
G. Larson says:
If you have your PS3 set to dual out (HDMI and optical) it won't auto detect if the optical is active or not and will always output to both. Your two options are set it to hdmi when you're not using the headset and to optical when you're using the headset or just set it to dual out and mute your TV when using the headset. The second option is what I use with my headset, easy as pie
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