13 of 18 people found the following review helpful
Highly, Highly Recommended,
This review is from: Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy (Hardcover)
Not since the publication of Getting to Yes has a book been written that will quickly guide anyone into powerful, collaborative, and creative dialogues. It's filled with easy-to-apply strategies to make every conversation a win-win scenario. As a business professor, we now use the exercises in this book to teach our students how to negotiate work related issues more effectively. Highly, highly recommended.
Chris Manning, Ph.D., Professor
Loyola Marymount University
Los Angeles, California