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Customer Review

7 of 12 people found the following review helpful
4.0 out of 5 stars Wrong size, bum sale, December 27, 2011
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This review is from: Cuisinart Ice Cream Paddle (Kitchen)
Sent me the wrong size. My model is an ICE-20, the paddle sent is too big for the bowl! I order fast and rely on accurate info in the product title. Would have wanted to know what model the paddle fits in the title of the offer, not down below somewhere. Made good, returning for refund, which is the reason for the 4-stars. Otherwise 5-stars.
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Showing 1-4 of 4 posts in this discussion
Initial post: Apr 7, 2012 5:47:26 PM PDT
Last edited by the author on Apr 7, 2012 5:48:21 PM PDT
scarygary says:
There's an old adage: "buyer beware". Online buyers should ALWAYS read the entire description, and the buyer reviews, if there are any. This product didn't deserve a 3-star rating because YOU decided to order based on the TITLE of the product page! It clearly states in the product info exactly which model it is for.

In reply to an earlier post on Apr 7, 2012 9:56:34 PM PDT
James says:
There's a new ad in adage: ad title be like the best. Include the model for the accessory in the title. Would have given 4 or 5 stars because of excellent customer service, had the title included [fits model #], like the freezer bowl does. The poor title description cost points. The paddle does what it is supposed to do. Very much like the machine's small tub for making about a quart of excellent and fresh soft ice cream.

Posted on Jul 10, 2012 11:34:11 AM PDT
James, did you finally find the replacement for the Ice 20, and if so, where? Thanks.

In reply to an earlier post on Mar 31, 2013 10:45:52 PM PDT
James says:
Yes, Not the same seller, but the same seller provided excellent customer service on the return. The link to the correct item:
Cuisinart Ice Cream Paddle
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