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Customer Review

0 of 1 people found the following review helpful
3.0 out of 5 stars If it's missing a part, it takes a miracle to receive it, December 26, 2011
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This review is from: First Alert 2025F Anti-Theft Safe, 0.28 Cubic Foot, Gray (Tools & Home Improvement)
When I ordered this safe, it arrived missing the knob required to open the safe door. Quite problematic if you want to actually use the thing. The instructions for the safe tell you to call them rather than return the safe. Well in order for them to send you the knob (and keep in mind if you're a cunning thief, this knob does nothing to help you crack open the safe if you don't have the code) they make you get a notarized piece of paper saying you're the owner and fax it to them. Give me a break! So rather than being able to use my safe right away, it took almost two weeks between finding time to go to a notary and them sending the missing part. Another issue with this safe is nothing seems to be mounted 100% correctly. It takes a lot of fiddling to get the door to close correctly, to get the lock secure, etc. I probably should have just returned the thing to begin with.
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