10 of 15 people found the following review helpful
Wow, a warrenty.............Psych!!! No Way, no how.....nothing.,
This review is from: Samsonite Luggage Winfield 3 Piece Nested Spinner Set (Apparel)
I bought the largest case at a Sam's Warehouse right before a trip. When I got to my destination and was going to unlock the TSA approved locks that I HAD LOCKED. The zipper handles were broken off the metal and just hanging there. The metal just snapped. There is no way to reattach the zipper handles to the zipper slide. I was excited at first because the TSA locks were so to speak built in and I would not have to worry about a key. Much to my great disappointment they are all Hype and nothing more. Very very very cheaply made and yes the finish does get scraped up. I do like the hard sides, scrapes and all.
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Initial post: Feb 4, 2014 4:31:20 PM PST
You mentioned there was a problem with the warranty in the title: did you contact them and they declined to repair it? Can you please elaborate on that?
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