14 of 16 people found the following review helpful
Not what we hoped for,
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This review is from: Crayola Digital Camcorder Green 32070N 5.1 MP (Electronics)
I had my reservations about this product since it got mixed reviews, but since I have had good luck with Crayola standing behind their products, I decided to purchase it through Amazon. I bought this for my son's birthday in January, and when he opened it, we found that the sound did not work. Called the 800# service, which is not Crayola and they said they would send another camera out within 6 weeks! It finally came after about that long, and that one did not have sound either!! I was furious to wait so long, and still get another lemon. I called again and given the same story. We are still waiting for the 3rd camera. Meanwhile, they told us to keep the other 2 defective ones. The video portion works, and the sound does play back when you download to a computer, but not when you playback on the camera - which is what a kid loves to do - play it back after they've made a video. If this one doesn't work, I am done,and will demand my $ back. Now 2 months after his birthday, my son still does not have a working camera. Very Disappointing. Next time I would spend more for a better product.
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Showing 1-2 of 2 posts in this discussion
Initial post: Mar 12, 2011 6:27:08 AM PST
I am in exactly the same situation you were... just received the second camera, same problem with the sound! So frustrating! What did you end up doing? Did the third one work?
In reply to an earlier post on Oct 25, 2012 3:52:04 PM PDT
A. Kinney says:
I would like to say the sound also went on my after about 7 months. Judging from your review, I might just suck it up and get a better camera this year for my son.
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