Customer Review

87 of 88 people found the following review helpful
2.0 out of 5 stars Nothing classic about it., July 31, 2009
This review is from: Classic Electric / Crank Ice Cream Maker (Kitchen)
My wife bought this to replace a 1950's model hand-crank machine that we have been using about 5 or 6 times a year since we met, which was 13 years ago. It was given to me and I don't know how much it was used before that but I suspect quite a lot. The tub is made out of fiberglass, the cylinder stainless steel, the crank from steel and a rugged alloy of aluminum. The dash is made of wood and aluminum. We always make the same ice cream each time, mint chocolate chip. It always turns out very well. But it is showing some wear now, as you would expect a 60 year old machine to, even though we used it 4th of July this year (2009) and it worked just fine. We got this one because it had the hand-crank option, and the key as far as I'm concerned to making good ice cream is the option to crank it until it almost can't crank anymore. Lets be real, it isn't less expensive to make your own ice cream (like the description on this machine says); it costs between 15 and 20 dollars to make a modest batch (salt, ice, condensed milk, milk, cream, mint extract, bakers semi-sweet chocolate, food coloring, etc) and don't forget the effort involved. So you want it to turn out right. Anyway, this one came in the mail, so I got it going. I thought I would start it off with the electric motor and when it got bogged down way too soon (like the electric ones always do) I would switch to hand cranking. After 15 minutes the motor was smoking so feeling pity I unplugged it and mercifully attached the hand crank unit. Within 30 seconds the plastic gears were starting to strip and there was no more turning. Very disappointing. If you like ice cream that is basically just cream on the verge of freezing, I guess you will think this unit is good enough; but compared to what I've been using it is just another piece of mass-produced Chinese junk that makes me lament for the quality craftsmanship that used to be available in the U.S. (and made in the U.S.) at a reasonable price. This unit cost $79 dollars and I felt a bit hollow about spending that money on such an obviously cheap machine. Well I guess I sound like an old crank (haha), but I'm a relatively young person who happens to know a little about quality manufacturing. So, I guess I'm going to find some kind of replacement for the rusted hold-down bolts on the old hand-crank unit and keep going with that.
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Tracked by 1 customer

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Showing 1-5 of 5 posts in this discussion
Initial post: Oct 23, 2009 11:16:33 AM PDT
RevGAS says:
Go for a white mountain next time. Buy a 50# bag of rock salt to cut costs down and happy ice cream making will happen for years. Even there freezer parts are partially made in China but they do work well.

In reply to an earlier post on Dec 8, 2009 12:46:09 PM PST
Logical says:
I got here to this review by way of white mountain.
It turns out their motors burn out and it cost $99 for a new white house motor.
I thought this may be a good buy since you can use electric or manual.
My current thoughts are to go with a FOUR QUART which uses the SAME MOTOR but has less work to do.

Posted on Jun 17, 2010 10:58:21 AM PDT
I totally agree with this customer. We bought this ice cream freezer a year ago and have used it maybe six times. The plastic gears stripped out of ours too! My brother bought one and the same thing happened to his. This freezer is good for about six uses and then it is junk. Why would they put cheap plastic gears in a freezer this well-made an this expensive?

Posted on Sep 18, 2010 4:18:32 PM PDT
C. Kane says:
I was hoping this would be the answer to my search for a quality hand crank ice cream maker. I bought the White Mountain and it started breaking down almost immediately. I grew up with a hand crank maker like the one you described and there is nothing like it.

In reply to an earlier post on Mar 16, 2013 7:21:02 AM PDT
gibson says:
I will not be buying an ice cream maker. The White Mountain maker says since 1896 they have been making them. What kind of rip off company that can't perfect a gear for an ice cream machine in over 100 years? We need a new beginning in America of local shops making quality products that last a lifetime. I've read all these post and I feel sick for our country. We have been sold down the river by the left and the right through usury and the love of money ... which is the root of ALL evil.
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