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Customer Review

117 of 128 people found the following review helpful
1.0 out of 5 stars Buyer Beware --- Not Geniune Briggs and Stratton Part, October 17, 2011
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This review is from: Briggs & Stratton 491588S Flat Air Filter Cartridge (Lawn & Patio)
I rebuild old mowers and give them away to people in need. I ordered 10 Briggs and Stratton 491588S Air Filters. The ad clearly says "by Briggs and Stratton". The picture in the ad clearly has the B&S logo. However, what Interstate Supplies and Services shipped was a "knock off" and not the Geniune B&S Part. It comes in a package marked "Proven Part" "Made in China". The Air Filters I received look exactly like the Briggs Part.

I wanted the Genuine B&S Filter because I know they are reliable which is important when I give a mower to someone. I have no idea how these will perform. Maybe they will be OK, maybe not. However, the ad and picture are misleading. I do not mind buying off-brand parts when I am told in advance. What I do mind is being part of a "bait and switch" scam.

So, if you are dealing with Interstate Supplies and Services, you may or may not get exactly what you order.

[...]
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Showing 1-8 of 8 posts in this discussion
Initial post: Nov 26, 2011 6:59:17 AM PST
Hannah says:
Thank you for your warning--much appreciated.

Posted on Feb 5, 2012 11:15:24 AM PST
Tony says:
Your right, a lot of knock-off parts "look like" the original but don't perform the same. This is a critical part of a engine. An inferior part will eventually cause damage to the engine and, if the mower is still under warranty, you're out of luck.

Posted on Feb 5, 2012 11:55:20 AM PST
Tony says:
Just found the webpage for Briggs and Stratton to order the original filter. The UPS cost is around 12 bucks (for my area in NC) so it does drive up the cost of the individual filter. For me, it's worth the piece of mind...

http://www.briggsandstratton.com/shop/parts-and-accessories/Filters/

Posted on Feb 20, 2012 4:01:25 PM PST
Doug says:
Found OUT Interstate Sales is selling the Proven Part Knock OFF !!! Not the other sellers or Amazon

Posted on May 14, 2012 8:21:24 PM PDT
Me says:
Thanks

Posted on Aug 17, 2012 7:17:37 AM PDT
Last edited by the author on Aug 17, 2012 7:18:13 AM PDT
S. Welty says:
I just received the three I ordered and they appear to be genuine B&S filters. I had the same concern that I might be getting a knock off (especially due to the great price i got). Sad to hear they would deceive like that.

Posted on Apr 9, 2013 6:11:08 PM PDT
The original comment may have been true when the buyer purchased it, but I purchased it in 2013 and it was genuine part.

Posted on Dec 5, 2014 4:50:31 AM PST
Tony says:
I just received one myself, and it is a cheap Chinese imitation. The seller has a picture of the OEM part, which is very misleading.
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