Customer Review

20 of 22 people found the following review helpful
5.0 out of 5 stars Great warranty offer with accidental damage coverage, April 8, 2010
Verified Purchase(What's this?)
This review is from: SquareTrade 3-Year Camera Accident Protection Plan ($175-$200) (Electronics)
I purchased this warranty with my purchase of a new digital camera from Sony. I recently purchased a Nikon camera but dropped the camera thus cracking the screen. After researching Nikon's warranty and other camera manufacturers' warranties online, I realized that Sony was the manufacturer to offer an additional service plan that covered accidental damage such as drops and spills. However, when searching for cameras on Amazon, I saw this warranty offer from SquareTrade. After reading the terms and conditions of the SquareTrade warranty, I realized that I could purchase a camera from any manufacturer and still purchase an additional warranty plan that covers accidental damage. Sony offers an accidental damage service plan for a little less than SquareTrade. However, SquareTrade provides everything online - you can save your receipt online so you don't have to look for it when you want to place a claim, you can complete the entire claim process online, and you ship your damaged item free. I felt that these added conveniences more than made up the few dollars difference between the Sony offer and the SquareTrade offer. In the end, I ended up purchasing a Sony camera but with a SquareTrade warranty with accidental damage.

A quick disclaimer - I have not filed any claims with SquareTrade yet but I have went on their website, registered, and sent in my receipt for them to keep on file. The website is easy to use and the entire registration and receipt submission process was quick and easy. I would recommend anyone thinking about an additional warranty to look into SquareTrade.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 1 customer

Sort: Oldest first | Newest first
Showing 1-2 of 2 posts in this discussion
Initial post: Jun 8, 2010 8:43:14 PM PDT
Last edited by the author on Jun 14, 2010 1:14:28 AM PDT
Rachel says:
My 2-Cents:
The problem with these Square Trade Accidental Damage Warranties are that you have to pay a $50 "deductible" when you put in a claim to SquareTrade for accidental damage. So, you're paying $40 for this "warranty" and then have to pay in another $50 to use it. That's a cost of $90 for them to fix your old, outdated, broken camera. For another $60 (90 + 60 = 150) you can get the most updated camera and chuck your old one!
I don't know why anyone would want this kind of plan with a "deductible" (it should be called an "extortion fee".
AND if Sony is offering one without a $50 "deductible" then go for the Sony warranty!

*** UPDATE June 13, 2010: As L. Samuel says below, since June 2010 SquareTrade says that the deductible is being waived for all ADH claims that are not cellphones. BUT is this a temporary waiver just to get more business in the next few months? Or is this part of the Terms & Conditions of the plan?

IF SquareTrade is ONLY OFFERING A "WAIVER" of the $50 deductible which they can stop offering at any time, it's just not worth it. In that case you are better off with another ADH plan (from Sony or Best Buy) that doesn't have a built-in deductible which cost as much (or more!) than the warranty itself! (Why? Because your luck, when YOUR item breaks and you contact SquareTrade, that "waiver" will no longer be offered and you'll be stuck with having to pay a $50 deductible because it was in the Terms & Conditions!)

BUT IF the $50 deductible for all items other than cellphones is COMPLETELY REMOVED from the Terms & Conditions of the plan, then the SquareTrade Warranty is the way to go.

BE CAREFUL FOLKS! And make sure you know what you're getting!

In reply to an earlier post on Jun 13, 2010 11:06:29 PM PDT
L. Samuel says:
a snippet from their terms, June 2010, which says that deductible applies to cellphones only.

"A $50 deductible applies on ADH-related claims for Cell Phones only. SquareTrade has waived the deductible for all other ADH claims. ADH is not available on all items."
‹ Previous 1 Next ›