12 of 15 people found the following review helpful
Love the system...BOSS Audio Systems customer service leaves much to be desired.,
Verified Purchase(What's this?)
This review is from: Boss Audio Systems BV9370NV DVD Receiver with Built-In Navigation (Discontinued by Manufacturer) (Wireless Phone Accessory)
I love this unit. Sadly I had to get a replacement unit from Amazon.com but the customer support from Amazon was amazing. They sent me a replacement unit with hardly any questions at all. The original unit I recieved did not have a working GPS system. When I contaceed Boss Audio, I was informed it was a problem with the unit and I would need to pull the unit and send it to them. They would repair it and send it back. This process would take 2 to 5 weeks. Meanwhile...no system at all in my car. I felt this wasn't the greatest way to handle this issue. Went through Amazon and got my replacement.
Pros of this system are amazing. The GPS portion of it is great and seems very accurate so far. The bluetooth function is wonderful and provides a better connection than my stock SYNC system did in my old vehicle. Picture quality is great.
My biggest con is that the radio is very loud when on the lowest setting. I don't usually use the radio though so I'm not very worried about this.
As a side note...my original unit did not come with manuals, a bluetooth mic, the sticker on the radio was messed up and had pieces taped over it. I DO NOT feel this was an issue from Amazon...they only shipped me the product they were supplied. As I stated before, I love my unit and Amazon....not Boss Audio System support.