11 of 13 people found the following review helpful
GW security STAY AWAY,
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This review is from: Professional CCTV Security Outdoor Surveillance Video Camera - 700TVL, 1/3" Sony Exview HAD CCD II with Effio-E DSP Devices, 2.8~12mm Varifocal Lens, 66pcs IR LEDs, 196ft IR Distance, WDR, OSD Menu (Power Adapter NOT Included) (Electronics)
Bought two of these cameras, upon receiving them one of the cameras had screws jammed up into the rain guard and missing screws other camera showed signs of possible use as the base was scratched to the point that the white paint was removed to bare metal and rattled like a maraca since something was lose inside. Upon contacting GW they sent a return label and off the package went to CA. About 3 weeks later replacement cameras arrived long and behold the same cameras with the same markings and same number of missing screws were sent back. Upon contacting GW they stated they opened up the maraca i.e. camera and fixed what was lose and offered a $15.00 credit which they did. At the end of it all the cameras don't work after installing them. STAY AWAY
Tracked by 1 customer
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Initial post: Mar 7, 2014 11:02:00 AM PST
Garry Grey says:
The power supply needs to match total Voltage and Amperes for all the needs of cameras and LED calculated together. Insufficient or overpower current and wrong calculation by customers will cause problems. Anyway, the products come with one year warranty, free refund available and life time tech support from USA.
Please check the other's long review history with Amazon verified purchase.
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Professional CCTV Security Outdoor Surveillance Video Camera - 700TVL, 1/3" Sony Exview HAD CCD II with Effio-E DSP Devices, 2.8~12mm Varifocal Lens, 66pcs IR LEDs, 196ft IR Distance, WDR, OSD Menu (Power Adapter NOT Included)(22 customer reviews)