Customer Review

4,381 of 4,552 people found the following review helpful
5.0 out of 5 stars Rocks! Power Adapter included, Prime download clarification, November 6, 2013
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This review is from: Kindle Fire HDX 8.9", HDX Display, Wi-Fi, 64 GB - Includes Special Offers (Previous Generation - 3rd) (Electronics)
Length:: 0:59 Mins

If you like the Kindle Fire HD then you will love the Kindle Fire HDX. The new device runs three times faster, is lighter in weight, and the battery lasts slightly longer. The sound quality on this device is excellent and the display quality is absolutely stunning. Below are some of the features to expect from the Fire HDX.

✔ BUILD QUALITY
---There is NO blue haze on the 8.9" HDX.
---The build quality is excellent.
---Auto contrast is good (not buggy).
---Operating system is very intuitive except after downloading free prime videos to watch offline. If you remove the videos from your Carousel then, from the video menu, you must go to the left side bar, and click *downloads* to see your videos.

✔ PRIME DOWNLOAD ISSUES (free video download limitations)
Prime members can download selected Prime Instant Videos to watch when not connected to the internet. There are major restrictions imposed on prime videos as listed below.
---Not all Prime titles are available for download.
---Most popular prime titles are NOT available for download.
---There is a max of 25 titles that can be downloaded free at any one time.
---Prime titles have a viewing period.
---Viewing period is either 48 hours after you start watching the video, or 15-30 days (which ever comes first).
---After the viewing period expires you need to reconnect to the internet.
---Titles can be downloaded to only two separate devices at a time.
---If you exceed the device quota then you must delete one of the titles before adding to another device.
---There is no way to know which titles can be downloaded unless you have the HDX (amazon does not place a banner on the titles other than to say PRIME).
---Videos you purchase do not have a viewing period.

✔ GLITCHES
---Verify your kindle is set for the correct TIME ZONE or you might have glitches.
---If you cannot see your apps or any other items on the CLOUD then you probably need to RESET your device.
---Filling the device to the max with videos then trying to delete a video might turn your kindle into a brick.

✔ POWER ADAPTER INCLUDED
---Yes, you get a Kindle Power charger! Previously this had to be purchased separately ($19).

✔ OFFICE SUITE MISSING
---You can view an item with the integrated Office Suite but you cannot edit the item unless you upgrade to the professional version and paying $4.99. That is, the HDX has a built in OfficeSuite shell, not the full functional program. Hint: Use your 500 free coins to get the upgrade free.

✔ No HDMI port (MIRACAST instead)
---There is no HDMI port. To view kindle content on a television you need a Miracast enabled receiver (which can be your tv or a Dongle you connect to your tv). Although this is all done wirelessly, you are not using your local wi-fi connection, the receiver creates its own adhoc network.

✔ PICTURE QUALITY
---The picture quality on the HDX is stunning. It is noticeably better than the HD, there is no comparison between the two of them.

✔ SOUND
---The sound on this device is about the same as the Fire HD.

✔ PROCESSOR
---Faster. A lot faster than the HD!

✔ VOLUME AND POWER BUTTONS
---The volume and power buttons are on the back of the device instead of the side. Fortunately the power button is on a different side than the volume buttons.

✔ VIRTUAL KEYBOARD
---There is white secondary text on the virtual keyboard buttons which makes information easier to read. On the HD, the secondary text is black which is difficult to read on dark gray keys.

✔ KARAOKE (X-Ray)
---You can now get x-ray on your music which shows the lyrics line-by-line. This feature is not available with all songs.

✔ PRINTING
---This new device will soon support printing documents straight from the kindle. Previously needed a .99 cents app.

✔ STORAGE
---This model can be purchased as 64GB without having 4G connectivity.

✔ MAYDAY Customer support
---Click the Mayday customer support button (in the Quick Settings) and you can see the rep but they cannot see you. I have used Mayday about three times and it is wonderful.

✔ REAR AND FRONT CAMERA (Important information)
---The HDX includes a rear facing camera with an LED flash. There is also a front facing camera. On the HD there is only a front facing camera and no flash.
♦Important: once you take a photo it automatically goes to the CLOUD storage. Please do not take any images that you do not want floating around in cyber space!

✔ Special Offers
---As before, Special Offers show up as screen savers. They are much better than the traditional screen savers. I recommend buying cheaper with the offers. If you do not want them then pay the extra to remove them. If you buy without the offers then change your mind and want them, you can't get the discount.

✔ Amazon Coins
---All new Kindle Fire owners receive 500 Amazon coins to spend in the app store. This equates to about $5. Plus there is always a free app of the day that can be downloaded. This is nothing new.

✔ RETURN POLICY
♦If you do not like the HDX (and you buy from now through the holidays) then you have until January 31, 2014 to return it. In general there is a 30 day return policy.

Cheers
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Comments

Tracked by 17 customers

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Showing 1-10 of 185 posts in this discussion
Initial post: Nov 6, 2013 9:33:17 PM PST
Last edited by the author on Nov 7, 2013 9:34:37 AM PST
Renee L. says:
What about the infamous blue haze that has been reported on the 7" Kindle HDX? Does this one have it too? I really want this tablet but don't want to have that screen problem. Thanks.

In reply to an earlier post on Nov 7, 2013 3:34:11 AM PST
Sandra says:
I also am considering an upgrade from my 1st Gen KF to the 8.9 KF HDX, and I after reading some of the reviews of the 7" HDX re: blue haze, I am also wondering if the larger tablet will have the same issues with the blue haze.

In reply to an earlier post on Nov 7, 2013 8:16:43 AM PST
msCX says:
My concern too. I do hope we hear some answers on this question in any of the HDX reviews pretty soon.

In reply to an earlier post on Nov 7, 2013 8:41:31 AM PST
Dalesky says:
The reviews I have read, by professional reviewers, of the 7" version all say that the blue on the extreme edges is not a problem

Posted on Nov 7, 2013 8:57:58 AM PST
HifiJunkie says:
Yes, could you please comment whether the 8.9 has the blue haze persistent on the 7 inch.

Thanks

In reply to an earlier post on Nov 7, 2013 10:45:02 AM PST
BRUTL1 says:
How did you get your Kindle on 6 NOV?

Posted on Nov 7, 2013 11:40:04 AM PST
I've been using my Kindle for many hours now and (Knock wood) no blue haze. However, the Mayday image stayed onscreen until I turned my Kindle off, long after the session had ended. This might only be the Amazon rep forgetting to switch off, my bad karma or it may be a larger problem.

In reply to an earlier post on Nov 7, 2013 2:24:06 PM PST
Renee,
I don't see a blue haze. Maybe I don't know what I am looking for. The HDX's screen is like the HD's screen except the HDX is much crisper. I never had a plain Kindle Fire (just HD and HDX) so maybe they are comparing to the Fire. I will continue to look and let you know if I see anything. If so then I'll take a photo of it.

In reply to an earlier post on Nov 7, 2013 2:24:40 PM PST
I will look at some of the 7" reviews to see what haze they are talking about then let you know.

Posted on Nov 7, 2013 2:47:43 PM PST
varma1986 says:
Q1-Will Kindle allow me to use/download the Apps when i am outside the US of A?.
Q2-How big is the App market?.Is it the same as Google Play Store?.
Q3-Is the 4G LTE version unlocked for all GSM carriers worldwide?.
Can anyone answer the above questions.Thank You.
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