Customer Review

13 of 14 people found the following review helpful
5.0 out of 5 stars Square Trade warranty, May 20, 2009
This review is from: SquareTrade 3-Year Computer Protection Plan ($1000-$1250) (Personal Computers)
My notebook computer went "black screen" on me. I immediately called Square Trade customer service. The representative advised me that this is in most cases caused by a faulty mother board. I needed to send it in for evaluation. Square Trade paid for the shipment back to them. I was advised that it could take two to three weeks before I would get a refund. My package arrived at their location on the 12th of the month. By the 16th of the month I received an e-mail telling me that I had money available to be deposited into my PayPal account! Just four days later!!! Now that is customer service. 8 months ago I picked up a warranty for my new refrigerator that was $365.00 for three years from the seller of the refrigerator. Square Trade's cost: less than $100.00-a lot less. This is a "must do" my friends!!!!!!!!!
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Location: Las Vegas (baby!)

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