55 of 60 people found the following review helpful
Magnet gets stuck!,
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This review is from: Vinturi Spirit Aerator (Kitchen)Enjoyed upon receiving. Not a night and day difference, but using with scotch seemed to provide a smoother finish and reduce the "burn" quality (i drink it neat.) HOWEVER, after about 5 uses, pressing the button to release the scotch through the aerator no longer worked! I pressed it several times, to no avail - then held it in place to see if it would eventually free itself, also to no avail... poured the scotch into my glass out of the top, so that i could then shake and smack the aerator and the stopper eventually freed itself. But the stopper - which appears to be magnetic - has not worked well since, and i would inevitably have to smack it a couple of times prior to pouring to get it to work (since you can't smack it while there's anything in the glass.) Anyways, I call the manufacturer for a replacement and I have to pay to ship it to them. They pay return shipping for replacement - fair enough - but i'm still paying extra for dealing with the hassle. Hopefully the next one will not have this issue, as this seems to be the first mention of this problem. I will update if the next one has this issue.
Take note manufacturers, if YOUR product has a fault and it has inconvenienced a customer for a legitimate reason, consider paying for their shipping to soften the hassle of an exchange.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jul 4, 2012 3:54:39 PM PDT
Please rinse or wash after use and the plunger won't stick.
In reply to an earlier post on May 21, 2013 10:19:35 PM PDT
Agreed, if you don't rinse it out immediately it will stick.
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