3 of 7 people found the following review helpful
I like the watch in the picture...,
Verified Purchase(What's this?)
This review is from: Seiko Men's SGEE59 Silver-Tone Dress Watch (Watch)
...but the watch I was sent has nothing in common with the one I ordered except for the brand. I was sent a WOMEN's watch with a gold band and a black face. The model number on the packaging was correct but the watch inside was not. Obviously Amazon has a problem with this item being incorrectly packed, based on another review that states multiple exchanges were required before he got the right watch. When I called to request an exchange I was told I could only send the item back for a refund and repurchase it myself. By itself this is only a slight inconvenience but compounded with the fact that they have no way of assuring me that I will get the right product the second time around I'm really quite frustrated that Amazon's customer service department didn't try to do more to help me. So to clarify the one star review is really more about the service I received than the product...which I didn't receive...