1 of 11 people found the following review helpful
LEGO NINJAGO Lasha's Bite Cycle Missing Several Pieces,
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This review is from: LEGO Ninjago 9447 Lasha's Bite Cycle (Toy)Hi,
The Lego NINJAGO 9447 Set is missing several LEGO part and I am disappointed as my son opened the entire contents, put all the LEGO's in one container and began to construct the toys. He found it was missing several small parts. He now has a partly built LEGO Ninjago LASHA's Bike nd it is missing pieces, very disappointed to give this to him on his Birthday.
My son is an avid user of LEGO's and very rarely have we an incident when the LEGO set is missing multiple parts. Will never buy a LEGO set from Amazon. I am disappointed on receiving such and incomplete toy.
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Initial post: Oct 10, 2012 6:12:54 PM PDT
How is that Amazon's fault? I've bought many LEGO sets and occasionally a piece is missing. LEGO have always sent replacement pieces free of charge, sometimes even months after a set has been built and pieces have broken.
Posted on Oct 31, 2012 7:23:09 AM PDT
Richard P. Lass says:
EVERY Lego set comes with customer service intructions for support. The toll free # is 1800-422-5346. Support staff are friendly and helpful and will ship, FREE of charge, any missing parts all the way from Denmark- unfortunately that can take 2-3 weeks. It is NOT all that unusual for a Lego piece to be missing and has nothing to do with Amazon. If you called them they probably would have offered to send you a new set with a return shipping label for the incomplete one. Just take the pieces you need out of the set they send you and send that set back with the retuern shipping label, voila! Problem resolved....not hard...
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