Customer Review

2 of 8 people found the following review helpful
1.0 out of 5 stars you have to buy the camera from Amazon or its VOID, June 6, 2012
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This review is from: SquareTrade 3-Year Camera Protection Plan ($250-$300) (Electronics)
I puchased a Canon camera from a local Best Buy store, Best Buy did not offer an extendared warranty, only acitdental damage warrantys that were very expensive. I went on Amazon and purchased this warranty. I saw no place where it specifies that the camera must also be purchased on Amazon. A week later I found out the purchased warranty was void. What a wast of time buying this so called Warranty.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jun 11, 2012 5:52:12 PM PDT
Hi Alan,

Sorry about your experience--your frustration is completely understandable, and we're going to do our best to get this rectified for you. I've found you in our system and it looks like we should still be able to get you a warranty--I'm going to have an agent give you a call and get this all squared away. In the meantime, if you have any questions, feel free to email me at clarahelps(at)squaretrade.com.

Regards,
Clara P.,
SquareTrade

In reply to an earlier post on Jul 22, 2012 10:43:16 PM PDT
Sheheba says:
Sounds like Square Trade is trying to make this right for you. Please keep this thread posted as to how this works out. If you get satisfaction then please change your rating to reflect a positive experience rather than a negative one. This helps people like myself make informed buying decisions based on accurate reviews.
Thanks.
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