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Customer Review

12 of 16 people found the following review helpful
5.0 out of 5 stars Does exactly what's intended for Windows MCE. Proper setup may take some time., September 16, 2011
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This review is from: SiliconDust HDHomeRun PRIME (3-Tuner) (Electronics)
Summary: Received 9/12. Homer-like-angry, the night of 9/12. Happy customer since 9/13, when I confirmed the device firmware fixed my issue.

The device does exactly what's intended... With respect to Windows MCE integration, there's not much to write about after everything is set up. It just works...

1) 3 simultaneous digital tuners working off of one cable feed and one multi-stream cable card.

2) The device is not tethered to any single computer.

3) Connected to the network, so any MCE computer or MCE extender can utilize the device.

1) Integrates perfectly with Windows MCE (I'm using Windows 7).

2) XBox 360 (or any other Media Extender device) does not need to install the SiliconDust software to work. Just set up the media extender connecting to your primary Windows MCE computer and you're done.

Setup was frustrating due to:
1) Firmware issues

2) Cable company's knowledge of procedure. Time Warner in Los Angeles, had no idea how to pair my existing cable card to the HDHomeRun Prime device. Their only solution was to send a service person. Fortunately, I found a Time Warner telephone number online that you can dial and they can help you pair your cable card and your device. To activate your cable card, call 8 7 7 3 0 9 5 8 6 9 in California or 8 7 7 8 9 3 2 2 0 5 outside of California

3) Human error (my own). I'll provide helpful hints not listed elsewhere, specifically related to my setup woes.

Setup hints:
1) During setup, if your having connection issues (i.e. Card OOB LOCK is weak), consider connecting your cable feed directly to the HDHomeRun Prime or SDV/HDHomeRun Prime combination. My cable in the AV closet is split 3 ways... a) cable modem b) TiVo c) SDV/HDHomeRun Prime. I had a bad coax from the splitter to my SDV/HDHomeRun Prime. If I hadn't eliminated the splitter from the equation, I may have not known what the issue was and thought I got a bad HDHomeRun Prime device. So when initially setting up, try to eliminate as much outside issues, so you can be sure your device is actually working properly.

2) If you're having issues, check for firmware updates. Remember firmware updates update the actual device. The software update simply updates the software you install on your computer to set up the device. I initially had an issue where the device would only tune to one channel, then stop working. Applying the beta device firmware, which specifically dealt with this problem, resolved the issue.

3) If it ain't broke, don't fix it: Don't update the firmware for the sake of having the latest firmware. If your setup is working, let it be. Updating a firmware for the device when everything is fine may actually cause new issues you didn't have before.

Not much more to add. As I said above... it does exactly what it's suppose to. So after proper setup, there's not much to comment on, with respect to this device.
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Tracked by 2 customers

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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 4, 2013 7:04:51 AM PDT
Rick Bob says:
Very good, thank you. Any advice on the following scenario?

I wish to set up 2 HDHomeRun Prime (HDHR3-cc) devices (total of 6 digital tuner channels); should I hook them up in series or parallel?

for Series:
(street cable--->cable modem-->HDHR3CC#1 with M-Cablecard ---> HDHR3cc#2 (a 2nd M-Card needed?)-->TV/Devices);

or in Parallel: (street cable--->cable modem---> 2-way splitter ---> HDHR3CC#1 with M-Card#1 ---> TV/Devices
---> HDHR#CC#2 with M-Card#2 ---> TV/Devices
Thank you, Richard

In reply to an earlier post on Aug 14, 2013 10:55:56 AM PDT
Last edited by the author on Aug 14, 2013 11:12:30 AM PDT
M says:
Hi Richard,

The series scenario you've outlined is not possible. This is a network appliance from the HDHomeRun unit to the rest of the devices on your network.

For your requirements, I would go this route:

street cable -> 3-way splitter -> connect the cable modem to the splitter's pass-through coax connection.

(remaining 2 coax connections on 3-way splitter) -> HDHR3CC#1 & HDHR3CC#2

Unfortunately... yes, you will require 2 cable cards. Additionally, you'll most likely require a tuning adapter for each cable card. I'm on Time Warner and they require a tuning adapter for each cable card. It's not an extra charge beyond what they charge for your cable card rental. But, it mean you'll need power supplies for both HDHR3CC and both tuning adapters.

One caveat... if you're using a single Home Theater PC to record from both HDHR units, I'm not sure that's possible. Not sure if the setup will allow more than one of these units per network. But again... I don't know since I only use 1 unit on my network.

Good luck and hope your AV setup turns out great!

In reply to an earlier post on Mar 4, 2014 3:40:16 PM PST
[Deleted by the author on Mar 4, 2014 3:45:16 PM PST]
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