12 of 14 people found the following review helpful
Watch Band Issues,
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This review is from: Invicta Men's 4338 Russian Diver Collection Black Watch (Watch)
Coming out of the box, the Quinotaur #4338 from Invicta's Russian Diver line leaves quite an impression. With its canteen cap styling, 52mm (a little over 2") stainless steel casing, and large face, this watch impressively makes a statement. This lineup closely resembles a couple of watches I own from a much older watch company called Tauchmeister of Germany.
Besides the size, the number one thing that sold me on this watch is its luminous features. A nice green glow highlights the hands, outer ring and numbers. Even the Russian Diver logo, company tag and date box are illuminated. The large numbers definitely stand out. Obviously missing is the second hand.
Encased in this stealthy timepiece is Swiss movement. The side edging offers a nice refined finish. Sadly, the designers totally missed the boat on the black rubber strap. The strap's eye catching roller/barrel inserts are a nice addition but don't make up for it's too short length. Cosmetically marketed as a diver's watch, I'm sure that serious divers already know better.
The Invicta Quinotaur Russian Divers Watch come nicely packaged and includes a one year manufacturer's warranty, a five year extended warranty application and product ID card. Florida based Invicta sports a very upscale website with customer support numbers and email links. A repair pricing chart and shipping charges are also posted. The shipping charges are eye opening to say the least.
Don't hold your breath when trying to reach Invicta customer service via the toll free telephone number or email. On various tries via telephone the operator answers and transfers me over to customer service. With wait times anywhere between 10 and 15 minutes I got nothing. No music, no nada. Just clicking and dead air. Its now been over three weeks waiting for a reply to my inquiry via email. That said, its a given that customer service is not a big priority with this company.
Undoubtedly, the Invicta Quinotaur brings it home nicely. Even without the second hand I'm quite impressed with this watch. Unfortunately the too short strap drops the overall rating of this gem. The folks at Invicta lose major style points for zero customer service.