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Customer Review

53 of 62 people found the following review helpful
1.0 out of 5 stars Glad I kept my older model, February 6, 2014
This review is from: Foscam FI9826W (White) 1.3 Megapixel (1280x960p) 3x Optical Zoom H.264 Pan/Tilt Wireless IP Camera (Electronics)
I purchased this camera directly from Foscam since I was looking for the same form factor of my old FI8910W ( http://amzn.to/1aAKdQB ), while getting an increase in resolution. I've had the FI8910W since March of last year and never had any issues with it, and it looks like I will be going back to it.

I am on my second one of these cameras, as Foscam replaced my first one under warranty (the customer service was very good, we will see about this second return). The main issue with this camera appears to be the hardware, in specific, the lens. This camera suffers from both poor focus, and also poor contrast. I will be posting two snapshots here in "customer images" to show you what I mean. Both photos were taken in a completely black room, with the IR light disabled.

As you will see, the image contrast/brightness is very unbalanced, in my photography experience, this is more than likely an issue with the image sensor. This imbalance is a particular issue at night since the part of the image which is saturated, washing the image out, making things indistinguishable. In addition to the contrast and brightness, the focus is also very blurry and it is not until you zoom in, that the focus comes into balance. Unlike my older Foscam, this camera does not give you the ability to twist the front ring to adjust the focus yourself.

One other minor gripe on this camera was that my replacement came with glue or resin caked around the camera lens ring. This is only a superficial issue, but it makes me question the quality of manufacturing of this product.

I will keep this review up to date since I have just contacted Foscam customer service again regarding these issues. If you are looking for a camera like this, I would hold off on this new model until the quirks are worked out of it. If you have to get something immediately, I would try one of Foscam's older models such as the one I posted earlier in my review. You may suffer some in terms of resolution, but in my experience, the overall image quality will be acceptable.

Thanks for reading. Personal reviews are extremely important to me when I am shopping online. If you found my review helpful, let me know by clicking "Yes" below, it helps me write better reviews. I also try to respond to all comments. Take care!
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Showing 1-2 of 2 posts in this discussion
Initial post: Feb 25, 2015 10:34:40 PM PST
What's the latest?!

Posted on Mar 19, 2015 10:40:11 AM PDT
[Deleted by Amazon on Mar 19, 2015 11:56:06 PM PDT]
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