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Customer Review

64 of 74 people found the following review helpful
5.0 out of 5 stars The first management blockbuster and still a classic, May 4, 2000
This review is from: In Search of Excellence: Lessons from Americas Best Run Companies (Paperback)
Few people can lay claim to having created an industry. TomPeters can.
Tom Peters is widely credited with having created themanagement guru industry. Before him it is said that "management thinkers wrote articles in academic journals, gave the occasional seminar, and worked as consultants for a few large corporations". The biggest blockbusters sold under five hundred thousand books.
`In Search of Excellence', co-authored with Bob Waterman, is Tom Peters first book and sold over 6 million copies. Its success surprised their colleagues at McKinsey, who had laughed at the idea that Peters and Waterman would keep the royalties, "should the book sell 50 000 copies".
Two decades later, `In Search of Excellence' is still one of the most readable management books. The eight characteristics of excellent companies, a bias for action, close to the customer, autonomy and entrepreneurship, productivity through people, hands-on values driven, stick to the knitting, simple form and lean staff, simultaneous loose-tight properties are all still relevant and still ignored today. It is written clearly, painting vivid pictures with anecdotes and examples from real companies.
Peters went on to become a megastar in the field of management entertaining, able to charge up to $80 000 for a one day show. The management guru industry is estimated to exceed a billion dollars and management books, including several by Peters himself, now regularly find their way into the best seller list. Peters'later writings have sometimes inspired and sometimes puzzled a new generation of managers.
This book is a classic. Great companies struggle to remain on top over an extended period. But the lessons learned endure. END
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Initial post: Feb 19, 2012 5:01:20 PM PST
Peter's idea of "management by walking around" was very helpful late in my career when I switched from engineering to management. Since engineers are inherently "nosy", my walking around and asking questions was so different fromthe previous plant management that efficiencies in production and waste reduction where fantastic and I knew it was happening but I did not know why until I read Peters book.
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