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Customer Review

58 of 61 people found the following review helpful
4.0 out of 5 stars need better specifications, September 24, 2009
Verified Purchase(What's this?)
This review is from: Improving Lifestyles Raised Toilet Seat Riser with Arms,fit Inbetween Toilet Bowl and Toilet Seat (Health and Beauty)
this item is for regular toilets, and looks of good quality. However toilets come in at least two types, the regular bowl and the elongated bowl. the description of this item did not destinguish for which type of bowl this product is made.

Unfortunately I have and needed a riser for an elongated bowl, for which this product did not fit properly, and I had to return it.

I think that the manufacturer should have either specified the type of bowl it is designed for, or gave the length dimension.
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Showing 1-4 of 4 posts in this discussion
Initial post: Jan 22, 2010 7:38:35 PM PST
julie says:
Yes, two basic styles. Glad to know this one in for a round not elongated seat style. Should have been mentioned in the description.

Posted on Oct 25, 2010 5:36:11 PM PDT
It's good to know that specifications do not say if it's elongated or not. I hev seen this item personally in stores in Miami and they sale it for more than $65.00, but it doesn't look that the arms could support high pressure like a fat person trying to stand up.

Posted on Nov 6, 2010 2:00:45 PM PDT
Doris says:
I bought two of these units for my husband, who has brain cancer. Unfortunately, he does not always know what he is doing, and so he frequently soils the product either by not being able to sit on the above-it-toilet-seat properly, or by getting his hands dirty and then transferring the dirt to the handles. Whatever this product is made of, it is impossible to get the dirt out of the surface of it because it has tiny nooks and crannies. I have tried everything to remove the dirt, but even using a toothbrush and Lysol does not succeed. I have also noticed that it becomes loose after a few days of usage. The bolts just don't stay tight.

I chose this product because my husband is so very fussy about visual, particularly now that he has this cancer, and he would not have liked a riser that kept the toilet seat from being closed. Also, I did not find the units on Amazon, but at another web-site, and spent $79.00 for each unit. Could kick myself!

Posted on Oct 6, 2012 11:37:11 AM PDT
Last edited by the author on Oct 6, 2012 11:48:59 AM PDT
Rev Pat says:
My gut reaction: the customer is correct. Most sellers on Amazon skip a beat or two with descriptive material on the product they're selling. I'm in the habit of researching on Amazon the item I'm interested in. Before I buy, I am very well aware of "differences" between similar products. Today it has taken me hours to finally narrow down my selection to two. It'll take me awhile longer yet, before I'm certain I know what I'm doing. As far as I'm concerned, many Sellers are "fibbers." I've learned this from experience. First Lesson: Amazon's system is not easy to understand. Its a mess. I've asked customer service for assis-
tance with understanding it. That was a waste of time.
Customers are our best source of INFO.on pro- ducts and Sellers. I always read customer reviews and allow them to help me make an informed buying decision.
Today's Lesson:1- Confirms my opinion of Amazon and Customers as our best source of INFO. This is how I learned about the Term:"ELEVATOR" hi rise toilet seats vs
just searching on Amazon:hi rise toilet seats.
2- I've noticed after reviewing page after page on "elevator": hi rise toilet seats, most of the "ads" if they're "Elongated"toilet seats Do Say along side a photo of their product"Elongated." If they're intended for a "regular" toilet
then the ads usually do NOT say anything as this AD does NOT therefore I would assume its NOT for a elongated toilet. I want you to know I appreciate your experience because I've Been There as Amazon can testify to. When a
Seller doesn't describe his/her product "fairly and clearly" with all appropriate information this includes photos displayed on Amazon's pages.... To be fair to Amazon, they want us
to report unfair Seller's practices to them.
I've done it and Amazon responded in a pleasant manner.
Fact: they've been great. They allow us to write a report with a 1 to 5 star approval/disapproval rating about our experi- ence with the seller and product. If the custo- mer rates the Seller a 3 or 2 or 1 star, Amazon contacts the sellers. Every seller who I found a problem with their product, ad, etc., when contacted by Amazon, responded in a Very Positive manner. I was surprised. There was one Stupid Seller who got hostile. Amazon squashed him into dust. Because of your experience, if it were my experience, I would, today, WRITE a Customer Service report and revise the high star rating I previously gave it and lower it to at least 3 stars. If its honest, truthful, we the customer have nothing to lose. My opinion concerns Amazon's apparent lack of control and/or rules to control what Sellers are advertising on Amazon's web site.
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