Customer Review

396 of 425 people found the following review helpful
5.0 out of 5 stars I have so much love to give :-( REVISED AGAIN, May 23, 2012
Verified Purchase(What's this?)
This review is from: ASUS Transformer TF300 T-B1-BL 10.1-Inch 32 GB Tablet (Blue) (Personal Computers)
UPDATE 3: Please check each individual section in my "PRIOR REVIEW" for updates on those particular items. I will do one more small update later.

UPDATE 2: This is just a short update just to let everyone that the replacement TF300 has for all extensive purposes been a home run. This is the tablet I wanted to love and it keeps giving me reasons to love it more. I will do a more in depth update later in the next few days but for now just let me say BUY THIS TABLET. I'm very happy I just got a defective unit the first time around. No strike 2 for ASUS. I'll leave my prior review in place just in case someone gets a tab that was doing the same thing.

UPDATE 1: Just to keep those interested in buying up to date. ASUS responded very quickly to my review (see comments) and after a few emails back and forth they also think I have a faulty tablet. For those interested I'll post some excerpts in the comments, I do go into a bit more detail on some of the errors.

PRIOR REVIEW:

Well, I'll get right to it. I want to LOVE this tablet. I did a lot of research and knew this was it for me. I received my tablet and started putting it through the paces. All was well for about a week, then it started rebooting over and over again. First it was rebooting after every song on Pandora. So I uninstalled the app and reinstalled it. Ok, problem solved. Not quite. Angry Birds Space froze, tablet rebooted. Now I'm getting suspicious. Pandora made it reboot. EVERYTHING made it reboot. Keep in mind all this was yesterday that it got all kooky. I am on the latest firmware. I did a cold boot (power off, unplugged, power button+volume down) and was hoping for the best. Nope. Getting my google play on and then silence. Look at the tablet and it's rebooting. So I start opening apps to test again. I open Dolpin Browser, Gallery, Super Note, and My Library, all but one come PREINSTALLED on the tablet. I go to open Pandora and don't even get to touch the icon before it's rebooting again. So I want to run that scenario, open the same apps, it's fine. I have the tab in the keyboard dock and I go to open Netflix. The screen goes to portrait then back to landscape and nothing happens. So I say screw it and put Google play back on again. I let it play over night, it did not restart, but the music did pause. Fine. I hit play in the morning and like 15 seconds in it restarts. I am returning this tablet and hoping it's just a defective unit. From the reviews it sounds it is. But I will make some comments on how it was when it did work.

Display

People say it's not as nice as the new IPAD. Well it's not, IPAD is a premium unit sold at a premium price. I'm not gonna compare a Hyundai to a high end Mercedes. Is a super duper HD screen really worth THAT much more? Not for me. Compare the Transformer Infinity to the IPAD. That said, the screen is great. Reading books is no problem, my pictures look awesome, games look very detailed. LITTLE bit of bleeding on the bottom (landscape) but as others have stated, only on black back grounds and really it doesn't take away from anything. It's not burn your eyes out bright as the Prime, but it's plenty bright. At home I usually keep it at 50%, in my office I might max it out, but in my defense 3 of my 4 walls are windows really so I get a lot of sunlight in here. It's plenty bright. I sort of think we've all been pampered and spoiled by gorgeous screens and I can honestly say this is one is just that. It's just not super duper IPS HDx400. Stop, it's great, plenty good, especially for the price. I've thrown some HD video at it looks awesome. And I'm a little snobby when it comes to these things, I'm happy with the display. It's also (when it works) very responsive out of box.

UPDATE: Not much to add to this. I still feel it's plenty bright for the average person. Resolution is fine, HD video looks great. HD games and apps look great. Non-HD apps are a little pixelated but that's not a display issue, that's an android issue because (and apple does do this better) not every app is made to be displayed on tablets. Great, solid screen that is very responsive. Really my only gripe is a gripe about ALL tablets is that they are finger print magnets. I was given a stylus that I thought I would never use, but I gotta admit that I love the thing. Since I use it so much it sort of solved the finger print issue.

Performance

Meh, can't comment on this until I get the replacement unit. It started off pretty snappy and just fell apart. Graphic intensive games were nothing to it. No lag at all. My bigger problems were the simple things which is kind of odd. I do love the option of low consumption, balanced, and performance. You can change between them quickly and there is a definite difference in battery life (and performance). I don't need 5 cores to do most things, i'm usually on balanced and it (when it works) was plenty fast. I think my unit is defective so I'll hold off on this part.

UPDATE: Now I can comment on this. GREAT tablet. This will probably be one of the most important sections for most so I'll try to be thorough. I'll break this up into subcategories to make it easy.

MULTITASKING UPDATE: This beast is amazing. Let me take you through a normal day. I get to the office and throw on streaming music or put a movie for back ground noise. I gotta prep for some meetings on Evernote, review some documents on Google Drive. Meeting time. We have a lot of internal documents in pdf, no problem with ezPDF reader (two bucks, buy it) where I can pull it up and ohhh look at that, yes I am annotating the pdf file with my own notes, text, drawings and pictures. I work at a large facility, someone in the meeting just asked about a certain area of our property. it's Maps time! I remove my tablet from the keyboard dock (which always is met by a look of surprise, then "oh how cool" then questions about the tablet) and scroll smoothly from side to side and zoom in and out with no problem (AS LONG AS YOU HAVE FAST WIFI!!!). Another question and I have to look at a website for a quick answer (like I said in the internet browsing, it's not that bad, just not a desktop experience on the speed) and now they ask to see some pictures, up comes the gallery where my pictures render quickly (performance mode is your friend, ladies and gents). Another question that I know can be better explained with a youtube video and back to my notes. Is Thursday good for a follow up meeting? Let me pull up my calendar....how were your numbers last year for this....let me open the file manager and pull up my excel sheets. I do not close any of this stuff down and only once has maps frozen and shut down. I do this almost every day to that extent and do not close apps between all this bouncing around. It handles it with out breaking a sweat. This machine is a multitasker. Quad-core? Yes please!

PERFORMANCE GAMES UPDATE: I did not purchase this tablet to play games. That said, holy jesus I love playing games on this thing. Your normal Android game (i.e. angry birds, Fruit Ninja, Ninja Chicken, TnT, Temple Run, Brave Temple Run, TripleTown (I saw the cutesy graphics and was going to bail, 3 minutes later I'm buying this insanely addictive game) all look and run beautiful. The graphic intensive games that should show off the processor might does just that. Max Payne, NOVA 3, Six Guns, ShadowGun and Biohazard 4 (korean only release, I don't know what the hell is going on in it) all look great, run smooth, and do it all with a high frame rate. I did have Shadow Gun shut down on me when I connected it to my 50' panasonic along to my PS3 controller, but that was after I played it for about half an hour with no problems, turned it off, and went to play it again. That was yesterday and I haven't tried again. I'm getting used to playing the higher end games on the tablet, it was a little weird at first with out a controller. I'm still a little clunky at it but I'm guessing I just need to practice. Overall I'd say the tablet has exceeded my expectations on the game front.

Internet Browsing

At times it's brilliant, but it's buggy. (right as I wrote that my tablet restarted...again with pandora) Anyways, not the smoothest web experience. But i think that will get better. My personal experience is that Chrome Beta seems to be the most unstable, it shuts down a lot. Dolphin seems pretty good as does the stock browser. I honestly have not put in enough time browsing the web to make a fair judgement on this.

UPDATE: I think this Internet Browsing might be the weakest thing about Android (not this tablet, it's really more of a software problem) It's not as good as desktop browsing, but it's a pretty new OS so there's going to be a lot of improvement on this front. It's not awful by any means, but it's just not that normal desktop experience. Some sites load just fine, no problem at all. Others that are flash heavy or have videos tend to take a bit too long to load. Nothing unbearable mind you, but definitely has room for improvement. But I might not have the right browser. I mainly use the stock browser. Haven't used Dolphin HD much, the chrome browser (beta) was god awful and unstable, and Firefox just came out and I have not tried that out yet.

Sound

Not bad, not oh my god amazing, but not bad. I watched Iron Man 2 on netflix with my Onkyo system hooked up to it, it did surround sound pretty damn well actually. Didn't really expect that. With out assistance I would say the sound is above average. It's actually damn loud with Ninja Chicken.

UPDATE: I use it in my office all the time, no problem hearing music or movies over the stupidly loud AC. I use headphones a lot, they sound good. I would like an equalizer but that's a software thing and I'm sure there's on in the market place, haven't looked. But really that should be standard for any OS. I also connect it for music and movies to my Sound System and it sounds epic. Don't expect to put this thing as your sound source for your party or anything like that. One somewhat big gripe is the speaker placement is stupid. If I'm holding the speaker landscape laying a game like NOVA 3 I cover the damn speaker with my hand. Why ASUS put two speakers on one side of the flippin' thing is beyond me. The speaker quality itself isn't bad though and the placement is more of an annoyance than an actual problem.

MEDIA PLAYBACK UPDATE

Music: No problem. I use Winamp myself and have had no problems.

Moves: Ahhh! Here's where this beautiful creature shines. First, as stated several times in this review, get the MX PLAYER. It's awesome. HD looks great. The intro to Dark Knight, Hugo, Final Fantasy Advent Children and African Cats all made me give a little "wow" and I was playing them. But it's not just HD that look good. I threw Batman the Animated series and Batman beyond on this tablet and was a kid again watching them with no problem. I've thrown a lot of formats at it, avi, mp4, mkv (my personal favorite), mpg, all play no problem. The only thing that makes it jam up a bit is the M2TS which I actually never heard of until recently. Aside from that all video files have played back with no problems.

HDMI Playback

it pretty much mirrors what's on your tab. Looked good but subtitles are a bit of a let down. Playing netflix movies subtitled will not display on screen. It'll show the movie on your TV but the subtitles only show up on the tablet. There's technical reasons for this having to do with HDMI, but it's disappointing because in my situation (my wife has english as a second language) it really does help. Other than that the quality is good and the sound does carry through the HDMI in case anyone was wondering.

UPDATE: Loving the HDMI playback. No stutter, no slow down. I have quickly amassed a large digital library and it's great. Picture and sound are not problem. The subtitle thing for NETFLIX is a no go, but when playing a movie from your tablet on MX PLAYER (highly recommended) the subs on that show up just fine on the TV. I go into more detail on this in the comments section.

Weight

You don't really realize how much a pound is until you are holding it for a while. I'm ok with it, my wife on the other hand did complain after a short while that it was a little heavy. I think it's fine, you'll really get tired holding pretty much anything for a while.

UPDATE: After a few weeks I think I'm just used to this thing, weight doesn't bother me at all. I can and do hold it for long periods of time. My wife hasn't complained about it again either so I think she's on the same boat.

Build

It feels sold, keyboard dock does too. Not poor quality at all. I actually like that it's a littler thicker than the prime, it makes it more comfortable. There is such a thing as too thin sometimes. (And my tablet rebooted again, just FYI, this time with google play)

UPDATE: Ah hell, I dropped it. It did have a case on it but parts were exposed. It got dinged up a bit because it was right onto asphalt, but it took it with minimal physical damage. Probably would have dented an aluminum housing, it was sort of a rough drop. But it's fine and very happy with the build quality thus far.

Battery

Great battery. Tablet with keyboard dock lasts me about a day and a half of fair usage, streaming music (as I keep trying to do), playing games, reading documents, always connected to wifi, brightness at full in my office, multi-tasking.

UPDATE: I use the thing a lot and almost exclusively on performance mode (I paid for all those cores, I'm gonna bloody well use them). I do try to adjust the brightness to my surroundings (more proof that it's plenty bright) and keep the GPS and bluetooth off. After a day at work with me, games, movies, and streaming music I usually have about 30% left. Once it was at 23%, never has it died on me. I do have it in the keyboard dock most of the time. I don't need it to go 3 days with out charging. I am confident that if I had a super long flight or something that if I turned off the unnecessary items (wifi, gps, bluetooth, etc) and adjusted the screen brightness I can get between 12-15 hours out of the tab with dock and probably about 10 hours tab alone. For my personal needs it's more than enough.

Wifi

No problems with wifi. two seconds to find and connect to my home network. My work network is hidden. I just punched in the info and away I was. I have not done speed tests yet but I will with the second unit. I have fios so it should be interesting.

UPDATE: No problems at all. Good range, stays connected. Fast downloads. Just used the speedtest dot net app and I red lined download at 20284 kbps and upload at 18317 kbps.

UPDATE EXPANDABILITY: Yet another area where this tablet absolutely murders the IPAD. On the tab alone I ordered (have not received) a 32GB micro SD card. For the keyboard dock I have already slammed in a 64 GB SD card and I can equal that in USB flash drive at a reasonable price. But I have an 80 GB ipod that has a busted something or other and I get no sound. Kind of useless to me...or is it? Yup, reformatted and plugged in via USB port...HELLO EXTERNAL HARD DRIVE! Also had a spare 80GB macbook drive that I reformatted and it read it no problems. So let's do some math. 32GB internal+32 Micro SD+64 GB SD Card in dock+80 GB external drive=208 GB. Suck it IPAD, suck it.

Final thoughts

This tablet is filled with potential and I really really hope it's just a defective unit. Android has come along ways and ICS is great. Still has it's bugs, but I think it'll give iOS a run for it's money sooner rather than later. Don't be cheap, by the keyboard, it's really handy and good build. Easy to type on (and I type pretty fast). I'll hopefully be changing my rating to 5 stars with the second unit. Any questions or tests you would like comments on just leave a comment. I'll get to them when I get my new tablet in hopefully the very near future. By the way, exchanging on amazon is painless.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 5 customers

Sort: Oldest first | Newest first
Showing 1-10 of 42 posts in this discussion
Initial post: May 23, 2012 12:50:03 PM PDT
ASUS Support says:
(MANUFACTURER)
Dear Mikec717,

I apologize for the issues you are having with your new tablet.

Which build version are you currently on in the tablet? To check build version:

Go to Settings -> About Tablet -> Status, check to see your Build Version. 9.4.3.29 is the latest update. The update was released to address system stability issues. If you are still on .26, an update should be coming your way. The update was released late last week so it might not be available to everyone yet, but it eventually will get to you.

If your build is current (.29) and you are still experiencing rebooting issues and errors, please contact me. My e-mail address is cl-tien@asus.com. I'll be happy to assist you in any way I can.

Best Regards,

Tien
ASUS Customer Loyalty

Posted on May 23, 2012 7:45:21 PM PDT
Aaron Keller says:
Really nice review. I think I'm going to get this. I've noticed ASUS support has answered yours and at least one other posting offering help. That's pretty decent of them, and lets me know they aren't just out for the quick buck, as this isn't the cheapest tablet out there. I rely a lot on the customer reviews, and not just the 5 and 1 star ratings. I appreciate the time you took to give a very thorough review, even while being annoyed at numerous daily reboots. Hopefully, I won't experience that, as that would probably drive me into a tablet smashing rage. Sounds like the customer support is pretty good tho. Thanks again...

In reply to an earlier post on May 23, 2012 9:41:37 PM PDT
Mikec717 says:
Thanks Aaron. Here's how the emails turned out with ASUS.

My Response:

I am in fact on the most up to date build, .29. I updated it to that right when I took it out of the box...I have gone ahead and requested a replacement. I have a feeling it's a faulty tablet but it does seem software related. At first I suspected it was just with streaming apps (pandora, google play, netflix) but it has frozen with games and while I wrote my review (tablet rebooted twice as I was writing it on my mac) it rebooted when I was just reading a news article online. I did the cold reboot and even ran AVG anti virus. The only thing I have not done is a full factory reset which I am not doing simply because I shouldn't have to on a brand new tablet. It also seems to be unstable with apps. For example, both pandora and netflix worked fine (aside from reboots). But then both stopped working. While in landscape, it would shift the orientation to portrait, then back again. Netflix would not launch, pandora would start playing but would stay with a black screen and in portrait until I chose pandora out of the sytem try, after that it would go back to normal. I uninstalled and reinstalled both apps and they seem
to be fine now...

ASUS Response:

It does seem like you got a bad tablet. .29 was suppose to fix a lot of the instability issues with .26. So far, after being released for one week, we've seen a lot of the issues before were alleviated. I apologize for your bad unit.

I hope your replacement unit works how it's suppose to.
If it begins to act up, please feel free to use this e-mail address as a way of contact. This is my direct systems e-mail here at my office. If you have any questions or concerns, please shoot me an e-mail. I'll try my best to assist you.

Best Regards,

Tien

In reply to an earlier post on Jun 4, 2012 8:04:55 AM PDT
Lizbeth D. says:
And? Did the replacement unit work better? I'm actively shopping for tablets, and would like to know what happened next. =) Thank you! -Liz

In reply to an earlier post on Jun 5, 2012 9:24:24 AM PDT
Mikec717 says:
MUUUCH better. It's been almost perfect. I'll give a proper update very soon.

In reply to an earlier post on Jun 16, 2012 8:02:08 PM PDT
Asus products are getting better. I may end up buying an Asus Transformer Pad Infinity 700 series tablet/notebook when it ships later this year.

Posted on Jun 16, 2012 8:35:42 PM PDT
Edu Ratier says:
Mikec717, sorry to bother you, but since your review was the only one which brought that up I had to drop you this. I'm willing to buy this unit, but as an English Teacher here in Brazil it would be of utmost importance to have the possibilities of watching movies with subtitles on when connected to an HDMI TV. That being the case, the reported problem of not having subtitles when watching movies happens only with netflix or all kinds of players?
I´d be glad if you could help me with this one.
Tks in advance,

Eduardo.

In reply to an earlier post on Jun 16, 2012 8:44:53 PM PDT
Last edited by the author on Jun 16, 2012 8:46:09 PM PDT
Mikec717 says:
Eduardo,

My wife's second language is English so that's why subtitles were important to me. It helps comprehension a lot when you can read it, as you know. It's only a problem with Netflix and I'm guessing streaming content. But I do have Blu-Ray and DVD rips that play 100% fine via micro HDMI. I personally use MX player (it's free and awesome) and I've yet to find a format it doesn't play. If for some reason the digital copy you have does not have subtitles you can easily get them at moviesubtitles (dot) org. If you'd like me to test anything in particular send me another message. I know I haven't given a major update again (busy busy) but in a nut shell I am thrilled with the tablet especially for the price. Check back around Tuesday and I'll try to get to the big update.

In reply to an earlier post on Jun 16, 2012 8:54:32 PM PDT
Last edited by the author on Jun 16, 2012 8:56:22 PM PDT
Mikec717 says:
Thaddius,

You know, I really debated waiting for that one but in the end I decided to go for the TF300. I personally do not need a super HD screen and aside from that it wasn't different enough spec wise to merit dropping so much more money on it. It's gorgeous, it's sexy, it's packing power. The TF300 is not ugly by any stretch of the imagination and what I discovered is that "thin" is a little overly hyped at this point. Do I want a ridiculously thin TV? YUP! Why? Meh, it's cool. Why not? Do I want a ridiculously thin Tablet? I thought I did until I you actually start holding these thing for long periods of time. I use mine a lot and my wife steals it from me at night to play games. Here's what we both discovered, it's actually more confortable to hold when I have it in it's case (great case from caseen (dot) com) because it thickens it up a little bit. By itself I fell it's plenty thin and I would actually hesitate going too much thinner than that. So I've sort of shifted my opinion that thin is all looks but not very practical. The screen is amazing on the 700, but I'm perfectly content with this one. There have been plenty of times in movies that I've said "wow that looks good".

In reply to an earlier post on Jun 17, 2012 9:45:11 PM PDT
Edu Ratier says:
Tks for the quick reply. By and large, it does sound like a great unit which´d definetly suit my needs. The only thing: warranty only covers US territory which, to be honest, reading your first review scares me a little bit. Seems to me that the guys @ ASUS have handle your problem in a pretty straightforward way, but what´d happen if I myself received a faulty unit. Worthwhile taking the risk?
‹ Previous 1 2 3 4 5 Next ›

Review Details

Item

3.8 out of 5 stars (1,261 customer reviews)
5 star:
 (616)
4 star:
 (251)
3 star:
 (109)
2 star:
 (86)
1 star:
 (199)
 
 
 
$389.99 $344.00
Add to cart Add to wishlist
Reviewer


Top Reviewer Ranking: 2,077,261